Financial Services Business Development Manager
hace 6 días
RavenPack is a leading provider of big data analytics solutions for the financial services industry. As an Account Manager, you will play a crucial role in nurturing and expanding our relationships with key clients.
About UsAt RavenPack, we have over 20 years of experience as a leading big data analytics provider for financial services. We empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.
We are now launching a new suite of GenAI and SaaS services designed specifically for financial professionals. With the launch of Bigdata.com, we're on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets.
Job OverviewAs an Account Manager, your primary goal is to support and enhance our clients' experience by understanding their needs and ensuring they fully leverage our products and services to drive their success. This role requires a blend of customer service, project management, and strategic problem-solving skills.
Responsibilities:- Build and strengthen relationships with key enterprise and mid-market clients, ensuring an exceptional customer experience.
- Conduct thorough onboarding sessions for new clients, facilitating a seamless integration of our solutions into their workflows.
- Proactively identify opportunities to upsell additional services that align with client needs and drive increased engagement.
- Develop an in-depth understanding of clients' organizations, objectives, and workflows to maximize the value of our products and services.
- Proven experience in Account Management, ideally within a SaaS or Fintech environment.
- Strong communication and relationship-building skills, with the ability to navigate complex client organizations.
- Proficiency in CRM tools such as Salesforce and a solid understanding of customer success best practices.
We offer a competitive salary of approximately $80,000 - $120,000 per year, depending on experience. Additionally, you can expect:
- A dynamic international culture with headquarters in Marbella, Spain, and offices in New York and London.
- A free company shuttle bus from Malaga, Fuengirola, la Riviera, and Estepona.
- Continuous learning and development support to help you grow within the team.
- Innovation: We encourage innovative thinking and value your input and ideas.
- An equal opportunity employer committed to creating an inclusive environment for all employees.
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