Senior Customer Success Professional
hace 2 días
About the Role
This is an exciting opportunity to join our team as a Senior Customer Success Professional, supporting our German-speaking customers on Amazon Business.
We are looking for a highly skilled and experienced individual who can demonstrate excellent communication and listening skills, particularly in German. The successful candidate will have a strong portfolio of customer accounts and be able to manage their business relationships with Amazon effectively.
Responsibilities will include:
- Proposing new services or features to customers to build joint business plans with Amazon.
- Optimizing customer portfolios, spending growth, and operational efficiency with Amazon Business.
- Demonstrating natural curiosity to learn various internal business tools, programs, and processes to identify the right business opportunities while delivering exceptional customer experiences.
About the Team
Our team is based in Bratislava and covers 5 EU markets in a multi-cultural environment. We foster a respectful, flexible, and inclusive workplace where every teammate has equal opportunities for professional growth.
The ideal candidate will have:
- Fluent English (min. C1) and German language (min. C1).
- BA/BS degree or equivalent experience.
- Strong interpersonal and communication skills.
- Contributes to a positive team environment.
A competitive salary of around €**55,000 - €65,000** per year, depending on experience, plus benefits such as flexible working hours, a modern and friendly workspace, and access to a global learning library, make this an attractive opportunity for the right candidate.
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