Customer Success Solution Expert
hace 1 semana
At SAP, We Empower Customer Success
We are seeking a highly skilled Customer Success Solution Expert to join our team. As a key member of our sales team, you will work closely with customers and prospects to help them achieve their business goals using SAP solutions.
About the Role
This is an exciting opportunity for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. You will be responsible for providing deal support by participating in discovery sessions, executive meetings, and presentations, as well as delivering software demonstrations that showcase SAP's unique value proposition.
Your Key Responsibilities
- Participate in experiential learning opportunities to acquire a wide range of business, industry, and SAP solution skills
- Work closely with senior Solution Advisors to gain real-world experience and develop the skills necessary to guide customers through their Digital Transformation journey
- Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation
- Create and deliver high-impact software demonstrations that compel customers to select SAP over other competitive offerings
What You'll Bring
To succeed in this role, you will need 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and excellent communication or customer-facing skills. You should also possess:
- Multidimensional experience: global experience, leadership role, entrepreneurial/self-starter, volunteerism, music, sports, etc.
- Effective communication skills, including fluency in English and local language
- Proficient interpersonal skills, including passion, curiosity, listening skills, professional presence, empathy, and
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