Renewal Specialist
hace 4 días
**Job Summary:**
We are seeking a highly skilled Renewal Specialist to join our team at Randstad Es. This is an exciting opportunity for a motivated individual to drive customer satisfaction and retention.
Key Responsibilities:
- Provide end-to-end renewal execution support, ensuring seamless transitions for clients.
- Maintain knowledge of commercial negotiation, renewal execution, and transactional steps related to renewals and replacements.
- Coordinate renewal activities, sending renewal quotes, and addressing any questions or concerns.
- Collaborate with internal teams to ensure a smooth renewal process for clients.
- Negotiate terms, pricing, and contract terms.
- Ensure all renewals are processed accurately and in a timely manner, maintaining detailed records of contract changes and updates.
Requirements:
- Proven experience in customer-facing roles, such as Customer Success, Account Management.
- Strong negotiation and communication skills, with the ability to articulate value propositions effectively.
- Excellent organizational skills, with a keen attention to detail and the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite.
- Demonstrated ability to work collaboratively in a cross-functional team environment.
- A passion for customer satisfaction and a commitment to delivering exceptional service.
Education and Experience:
- Grado en Dirección Comercial y Marketing degree required.
- 3 years of experience in a similar role.
What We Offer:
- An estimated salary of $65,000 per year, based on industry standards and location.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to work with a leading recruitment agency and contribute to driving business growth.
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