Business Development Manager

hace 2 semanas

Barcelona, Barcelona, España Cpm International A tiempo completo

About CPM International:

We are a global leader in multilingual customer support, sales, and technical solutions. Our presence spans over 30 countries, allowing us to offer tailored services to diverse markets. We value diversity and foster an inclusive workplace where everyone feels welcome. We strive for innovation and creativity in our work.

About the Role:

We are seeking a dynamic and results-driven Bilingual Sales Representative to join our team. In this role, you will be responsible for identifying, qualifying, and converting potential customers into loyal clients while building strong relationships with them. Your mission is to help people who may have been treated unfairly by assisting leads from various channels (TikTok, Google, social media) in determining if they were mis-sold high-interest credit cards (revolving cards). You will gather detailed information about the credit card and its terms using HubSpot and process legal onboarding documents (LFA/LSA) to authorize legal action on behalf of the customer (working knowledge of LFA/LSA is a plus).

Your Key Responsibilities Include:

  • Build rapport and trust with customers, fostering a positive brand experience
  • Assist leads from various channels to determine if they have been mis-sold high-interest credit cards (revolving cards)
  • Gather detailed information about the credit card and its terms using HubSpot
  • Process legal onboarding documents (LFA/LSA) to authorize legal action on behalf of the customer
  • Provide excellent customer service and support, resolving inquiries and issues efficiently

Sales Target: Achieve a minimum of 120 sales per month. Sales Potential: Identify potential leads who may qualify for the Justalia program, which helps customers who have been mis-sold credit cards. Explain the Justalia program and its benefits to qualified leads, generating interest and encouraging participation. Track customer interactions and report on key metrics to measure program effectiveness.

What Skills & Experience Will You Bring to Us?

We Are Looking for Someone With:
  • Language Skills: Fluency in both Spanish and English (written and spoken)
  • Sales Experience: Proven track record in sales, preferably in a B2B or B2C environment
  • Excellent Communication Skills: Strong verbal and written communication skills
  • Strong Interpersonal Skills: Ability to build rapport and trust with customers
  • Problem-Solving Skills: Ability to identify and solve problems effectively
  • Self-Motivated: Ability to work independently and as part of a team
  • Proficiency in CRM and Sales Tools: Experience with CRM software (e.g., Salesforce, HubSpot) a plus

Benefits:

We Offer:
  • Start date: November 20th
  • Contract: Temporary 3 months with the possibility to be extended (1-month probation period)
  • Full-time: (39 hours/week)
  • Working days/Hours: Monday to Friday rotative between 9:00 am - 7:00 pm
  • Basic Salary: €18,461


We Look Forward to Receiving Your Application

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