Global Customer Experience Expert Lisbon
hace 3 días
Your responsibilities and impact as a Global Customer Experience Expert:
Company OverviewAt Blu Selection, we value the importance of delivering exceptional customer experiences. Our team of professionals is dedicated to providing top-notch support to our clients from around the world.
Job SummaryWe are seeking a highly skilled International Customer Service Agent to join our team in Lisbon. As a Global Customer Experience Expert, you will play a vital role in ensuring that our customers receive the best possible service.
Key Responsibilities- Assist customers via phone, email, or social media in a timely and efficient manner.
- Provide high-quality support and solutions to customer inquiries.
- Ensure customer satisfaction through helpful and professional responses.
- Record relevant data in our system.
- Collaborate with other departments to resolve issues and cases.
To succeed in this role, you will need:
- Native-level Dutch and at least a B2 level of English.
- A strong understanding of the value of positive customer experiences.
- Excellent listening and communication skills.
- A drive for excellence and professionalism in all interactions.
We offer a competitive salary package, including:
- A base salary of approximately €14,000 annually.
- A full-time contract (40 hours/week).
- An attractive relocation package.
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