Customer Service Representative

hace 22 horas


Barcelona, Barcelona, España Blu Selection A tiempo completo
About Us

Blu Selection is a company that works alongside well-known brands, offering a unique opportunity for individuals to share their knowledge and experience with customers.

Job Overview

We are seeking a Retail Customer Service Agent to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering questions, handling complaints, and working on continuous improvement for client satisfaction.

Responsibilities
  • Answering questions from customers regarding products, orders, payment methods, or accounts while remaining calm and polite.
  • Handling complaints in an empathetic way to solve the customers' problems.
  • Preparing, maintaining, and reviewing purchasing files.
Requirements
  • You are a native French speaker with good English skills (this is a must).
  • Experience in this industry is a plus but not required.
  • You are excited to face a new challenge such as leaving your home country and settling down somewhere new.
What's in it for You?
  • A competitive salary of 890€ gross per month, paid for 14 months, including a language bonus of 100€ per month and up to 60€ per month performance bonus.
  • Meal vouchers of 7.23€ per workday, reimbursement of some transportation costs, and Private Health Insurance and dental plan after six months.
  • The possibility to relocate to Lisbon, Portugal, with reimbursement of initial flight ticket up to 400€ after four months within the company and four months of accommodation in a shared flat provided by the company.
  • Fully paid training, professional development, and career evolution opportunities.


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