Global Customer Experience Expert
hace 3 semanas
We are seeking a skilled and empathetic Global Customer Experience Expert to join our team.
This role offers a unique opportunity to make a meaningful impact on customer satisfaction and drive business growth.
About the Role:
- Provide exceptional customer service via voice, chat or email interactions.
- Act as a subject matter expert in your field, resolving complex issues and providing accurate solutions.
- Work collaboratively with a global team of professionals to achieve common goals.
- Stay up-to-date with the latest technology and best practices to ensure excellent customer experience.
Requirements:
- 6 months or more of related customer service experience in retail, contact center, customer electronics or similar fields.
- Effective written communication skills including grammar and spelling in Spanish-English.
- Ability to work in a team setting and contribute to a positive and inclusive culture.
Benefits:
- A competitive compensation package, including a salary range of $40,000 - $55,000 per year, based on location and experience.
- Performance bonus opportunities and benefits that support your well-being and career development.
- Relocation assistance available for the right candidate.
About TTEC:
TTEC is a global leader in customer experience management, dedicated to helping companies build engaged, pleased, and profitable customer experiences powered by humanity and technology.
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