Global Customer Experience Expert

hace 3 semanas


Barcelona, Barcelona, España Ttec A tiempo completo

We are seeking a skilled and empathetic Global Customer Experience Expert to join our team.
This role offers a unique opportunity to make a meaningful impact on customer satisfaction and drive business growth.

About the Role:

  • Provide exceptional customer service via voice, chat or email interactions.
  • Act as a subject matter expert in your field, resolving complex issues and providing accurate solutions.
  • Work collaboratively with a global team of professionals to achieve common goals.
  • Stay up-to-date with the latest technology and best practices to ensure excellent customer experience.

Requirements:

  • 6 months or more of related customer service experience in retail, contact center, customer electronics or similar fields.
  • Effective written communication skills including grammar and spelling in Spanish-English.
  • Ability to work in a team setting and contribute to a positive and inclusive culture.

Benefits:

  • A competitive compensation package, including a salary range of $40,000 - $55,000 per year, based on location and experience.
  • Performance bonus opportunities and benefits that support your well-being and career development.
  • Relocation assistance available for the right candidate.

About TTEC:

TTEC is a global leader in customer experience management, dedicated to helping companies build engaged, pleased, and profitable customer experiences powered by humanity and technology.



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