Global Customer Support Expert

hace 3 días


Barcelona, Barcelona, España Ttec A tiempo completo

About TTEC

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TTEC is a global leader in customer experience, providing exceptional service to millions of customers every day. Our business is built on the foundation of humanity and technology, helping companies create engaged, pleased, and profitable customer experiences.

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Job Overview

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We are seeking a highly skilled Global Customer Support Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through chat, email, and other written communication channels.

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Key Responsibilities

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  • Provide timely and effective resolutions to customer issues via chat and email">
  • Work collaboratively with colleagues to ensure seamless customer experiences">
  • Stay up-to-date with the latest technology and trends in customer support">
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Requirements

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To succeed in this role, you will need:

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  • 1+ year of related customer service experience in retail, banking, contact center, or similar fields">
  • Effective written communication skills, including grammar and spelling in German-English">
  • A caring and supportive nature, with a passion for helping others">
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What We Offer

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At TTEC, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. You will also have access to comprehensive training and development programs, as well as opportunities for career growth and advancement.

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Location

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This role is based in Plovdiv, Bulgaria.



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