Global Customer Service Expert

hace 4 días


Barcelona, Barcelona, España Newco Communications A tiempo completo

We are seeking exceptional individuals to provide top-notch customer support in Dutch. At Newco Communications, we pride ourselves on delivering exceptional service experiences and want you to be a part of this mission.

As a Global Customer Service Expert, you will handle inbound and outbound administrative support requests via phone and email, ensuring a positive customer experience. You will also provide accurate and timely information to various stakeholders and customers using our digital platforms.

Key Responsibilities:

  • Handle first-line support requests via phone and email
  • Provide information to curators, judges, the registry, and other stakeholders
  • Support customers with general information questions and platform-related issues

Requirements:

  • Native-level proficiency in Dutch (spoken and written) and good English skills
  • High school diploma or equivalent qualification required
  • Previous customer service experience is a bonus
  • Excellent communication and problem-solving skills

Benefits:

  • Diverse and lively workplace that values diverse cultures
  • Hybrid working model for work-life balance
  • Opportunities for internal growth and career progression
  • Extensive training provided to excel in your role
  • A competitive salary of approximately $45,000 per year, reflecting the local cost of living and industry standards.


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