Customer Service Expert

hace 3 semanas


Barcelona, Barcelona, España Bosch Group A tiempo completo

Company Overview: Bosch Group is a leading global motor company that offers a wide range of products and services. Our team is passionate about technology and cars, and we are looking for someone to join us in providing outstanding customer service.

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Salary: We offer a competitive salary of $60,000 per year, commensurate with experience.

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Job Description

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  • We are seeking a highly motivated and skilled Customer Support Agent to join our dynamic and inclusive team.
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Main Responsibilities:

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  • Manage incoming contacts such as phone calls, emails, and letters from customers.">
  • Provide information about products, resolve client queries, and explain company policies.">
  • Represent the company's values and commitment to exceptional service.">
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Requirements:

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  • Previous customer service experience is desirable but not essential.">
  • Strong problem-solving skills and ability to handle customer queries with empathy.">
  • C2 level in Danish, Fluency in English.">
  • Positive attitude and willingness to learn.">
  • Tech savvy and analytical.">
  • Able to work in a collaborative team environment.">
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Benefits:

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  • Comprehensive Training: As a member of our team, you'll receive extensive training, equipping you with the skills and knowledge needed to excel in your role.">
  • Development Opportunities: Unlock your potential with diverse horizontal development paths, providing avenues for growth and progression within the company.">
  • Competitive salary and benefits package.">
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About Us:

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Bosch Group is a leading global motor company that offers a wide range of products and services. Our team is passionate about technology and cars, and we are committed to delivering exceptional customer service.



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