Customer Service Expert
hace 4 días
**About Cataloxy**
Cataloxy is a dynamic and customer-centric organization that values excellence in service delivery. As a Customer Service Expert, you will play a vital role in ensuring our customers receive exceptional support.
**Salary & Benefits**
We offer a competitive salary of €27,000 gross per year, along with a range of benefits to support your work-life balance and professional development.
**Job Description**
In this role, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing information about our products and services. Your responsibilities will include:
- Handling customer complaints in a professional and empathetic manner
- Processing orders efficiently and accurately
- Maintaining accurate records of customer interactions to enhance our service quality
**Requirements**
To succeed in this role, you must possess:
- Fluency in Gaelic, both written and spoken
- Strong communication skills in English
- A customer-first mindset, with a passion for helping people and solving problems
- Technical proficiency in MS Office and ability to learn new tools quickly
- Organizational and time management skills to prioritize tasks effectively
**Benefits Package**
We offer a comprehensive benefits package, including:
- Fully paid training to prepare you for your role
- 24 holiday days per year on a full-time basis
- Flexible working hours, with remote options available in Spain
**Language:** en
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