Global Customer Experience Expert with Finnish Language Skills
hace 19 horas
Enhance your career as a Global Customer Experience Expert with Teleperformance Greece, where you will play a pivotal role in shaping omni-commerce payment ecosystems. Collaborate with leading technology providers to deliver exceptional customer experiences and stay competitive in the ever-changing world of commerce.
We are seeking an experienced Customer Service Representative with proficiency in Finnish for POS devices to join our Nordic team. As the primary point of contact for customer and client requests, you will:
- Answer inquiries from retailers, merchants, and shop owners related to their POS devices
- Discover and troubleshoot issues, guiding customers toward desired outcomes
- Resolve issues efficiently, ensuring customer satisfaction
- Promote increased product usage and loyalty through excellence in every customer interaction
To excel in this role, you will bring:
- Language Skills: Fluency in Finnish and very good use of English (both written and spoken)
- Customer Support Experience: Prior work experience in a customer support role is advantageous
- Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality
- Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn
- Team Spirit: Demonstrate genuine ownership and an unbreakable team spirit
- Adaptability: Thrive in a fast-paced environment
In return, we offer:
- Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance
- Competitive monthly salary plus 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Healthcare benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity and equal opportunities
This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. The estimated annual salary for this position is approximately €45,000 - €55,000, depending on location and experience.
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