Customer Support Agent
hace 4 semanas
Are you a Finnish-speaking professional looking for a new challenge in the travel industry? We have an exciting opportunity for a Customer Support Agent to join our team at Cross Border Talents in Barcelona.
About the Role:- As a Customer Support Agent, you will be the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs.
- You will resolve customer issues efficiently and effectively, ensuring a high level of satisfaction and maintaining a positive customer experience.
- Communicate professionally via phone, email, and chat, providing clear and accurate information on travel options, policies, and procedures.
- Work closely with our internal teams to ensure seamless operations, including coordinating with sales, marketing, and logistics departments.
- Contribute to improving processes and services by providing feedback on customer interactions and identifying potential areas for enhancement.
- Native Finnish speaker with strong communication skills in English (both written and verbal).
- Previous customer service experience (preferably within a travel agency or similar industry) is highly valued but not required.
- Enthusiasm for travel and a strong desire to help customers plan their perfect trips, making memorable experiences possible.
- Ability to work well under pressure, manage multiple tasks, and meet deadlines in a fast-paced environment.
- Must already be based in Barcelona, as this is an onsite role and is open to locals only.
- A friendly, proactive, and solution-oriented mindset, with excellent interpersonal skills.
- A chance to work in the heart of Barcelona, one of Europe's most exciting and vibrant cities, with plenty of opportunities to enjoy the local lifestyle while working in a creative and innovative environment.
- Access to exclusive travel discounts, allowing you to explore new destinations and deepen your passion for travel.
- Collaborative culture where your contributions are valued, and you have the opportunity to grow both personally and professionally.
- Regular team-building events and social activities, fostering a positive and engaging workplace atmosphere.
-
Customer Support Agent for French Market
hace 4 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout the RoleWe are seeking a highly organized and detail-oriented Customer Support Agent to join our team in Barcelona. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients via email and chat, ensuring a seamless experience for our customers.Key ResponsibilitiesRespond to customer inquiries and...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Dutch-Speaking Customer Support Agent to join our team in Riga, Latvia.As a Customer Support Agent, you will be responsible for handling customer inquiries and providing resolutions to end-users via phone, email, and chat.You will work independently and as part of a team, fostering effective...
-
Customer Support Agent
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoCustomer Support AgentWe are seeking a highly skilled and customer-focused Customer Support Agent to join our dynamic team at CPM International. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our Transportation-as-a-Service deployments.Key Responsibilities:Handle customer contacts over the phone...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a Customer Service Agent to join our operations team to support our exceptional on-demand services.ResponsibilitiesHandle customer contacts over the phone and via email to ensure smooth daily operations of our services.Prioritize customer satisfaction and strive for first-contact resolution to efficiently address customer...
-
Barcelona, Barcelona, España Customer Labs A tiempo completoJob Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...
-
Customer Support Agent with Amadeus Expertise
hace 4 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoCustomer Support Agent RoleWe are seeking a highly skilled Customer Support Agent to join our team at Exoticca. As a key member of our B2B Support Team, you will provide exceptional customer service to our Travel Advisors, ensuring seamless support from pre-sales to post-trip.Key Responsibilities:Provide pre-sales advisor support, becoming a product expert...
-
Customer Support Agent with Amadeus
hace 1 mes
Barcelona, Barcelona, España Exoticca A tiempo completoCustomer Support Agent with AmadeusExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. We are seeking an experienced Customer Support Agent with Amadeus to join our team.Key Responsibilities:Provide pre-sales advisor support: Become a product expert to help our...
-
Customer Support Agent
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoWe're seeking a Customer Support Agent to join our team at Via, a company revolutionizing global transportation. As a key member of our Operations team, you'll collaborate with us to build and operate exceptional on-demand services.Key responsibilities include ensuring the smooth daily operation of our services, handling customer contacts over the phone and...
-
Customer Support Agent with Amadeus
hace 4 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoRole OverviewWe are seeking a highly skilled Customer Support Agent to join our team at Exoticca, a pioneering online travel agency. As a key member of our B2B Support Team, you will provide exceptional customer service to our Travel Advisors, ensuring seamless support from pre-sales to post-trip.Key ResponsibilitiesProvide pre-sales advisor support,...
-
Barcelona, Barcelona, España Recruitment Direct A tiempo completoCustomer Support Agent - Norwegian LanguageWe are seeking a highly skilled Norwegian speaking customer support agent to join our team. As a customer support agent, you will play a crucial role in responding to customer inquiries and complaints via email, ensuring compliance with company guidelines and country-specific laws.Key Responsibilities:Respond to...
-
Customer Support Agent in Riga
hace 7 días
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoAbout the JobWe are seeking a skilled Customer Support Agent to join our team in Riga, Latvia. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving inquiries in a timely and professional manner.Key ResponsibilitiesHandle phone calls with customer queries and provide resolutions to...
-
Customer Support Agent With Fluency In Danish
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a skilled Customer Support Agent to join our team at CPM International. As a Customer Support Agent, you will be the first point of contact for our clients, handling customer queries over the telephone, email, chat, and social media.Key ResponsibilitiesProvide high-quality customer service to our clients, ensuring that their...
-
Turkish Language Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Cx Fort A tiempo completoJob Title: Turkish Speaking Customer Support Agent On SiteJob Description:As a Turkish Speaking Customer Support Agent, you will be working on a rotating shift schedule, providing support to clients through various channels, including email, live chat, and telephone. Your primary responsibility will be to answer incoming queries and resolve customer issues...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoJob Description:We are a leading provider of business process outsourcing solutions, and we are seeking a skilled Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional customer service and support to our clients. This includes managing incoming contacts, providing information about our...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Aizon A tiempo completoAbout AizonAizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Our mission is to improve global health by optimizing how medicines are manufactured, so pharma and biotech companies can provide patients worldwide with the right medicine at the right...
-
Customer Support Agent for Paratransit Services
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoWe're seeking a Customer Support Agent to join our dynamic team at Via Taas, where you'll collaborate with our Operations team to build and operate our exceptional on-demand services.You'll be responsible for ensuring the smooth daily operation of our services by handling contacts over the phone and via email, prioritizing customer satisfaction and going the...
-
Barcelona, Barcelona, España Exoticca A tiempo completoExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.Our team is committed to creating life milestones by delivering best-value trips, exploring unique destinations, and curating extraordinary travel experiences.We are seeking an experienced sales/customer service...
-
Customer Support Agent with English
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoCustomer Support RoleWe are seeking a skilled Customer Support Agent to join our team at CPM International. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients worldwide.Key Responsibilities:Provide multilingual support to customers via phone, email, chat, and social mediaDevelop a...
-
Customer Support Agent B2B with Amadeus
hace 1 mes
Barcelona, Barcelona, España Exoticca A tiempo completoJob Title: Customer Support Agent B2B with AmadeusExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. We are seeking an experienced sales/customer service professional to join our newly launched team as a "B2B Support Agent".Key Responsibilities:Provide pre-sales...
-
Customer Support Agent
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout ViaOur Client Via is revolutionizing global transportation by harnessing cutting-edge technology. This transformation not only changes daily commutes but also significantly impacts reducing humanity's environmental footprint. With ambitious goals, Via is committed to creating a more sustainable and efficient future for transportation worldwide.About...
