Dutch-Speaking Customer Support Agent To Riga, Latvia
hace 1 mes
We are seeking a highly skilled and motivated Dutch-Speaking Customer Support Agent to join our team in Riga, Latvia.
As a Customer Support Agent, you will be responsible for handling customer inquiries and providing resolutions to end-users via phone, email, and chat.
You will work independently and as part of a team, fostering effective communication with internal and external contacts.
Key responsibilities include:
- Handling customer inquiries and providing resolutions
- Recording case resolutions in the contact center tool
- Ensuring cases are resolved within the case life cycle
- Escalating priority issues to the immediate lead
- Providing exemplary customer satisfaction and meeting quality standards
We offer a dynamic and enjoyable work environment, with opportunities for growth and development.
Relocation support is available, and we provide comprehensive coverage for you and your family through our premium medical insurance.
Apply now and be part of our exciting team
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