Streaming Expert for Global Customer Experience
hace 1 día
Company Overview
Leverage your skills and experience as a Streaming Expert to join our multinational organization in Lisbon, Portugal. Our company takes care of its employees' career development, language skills, and accommodation, making it an ideal choice for international candidates.
Salary
We offer a competitive salary package, including two options:
- Including free accommodation (shared flat, all bills included): 950-1,000€ gross/month (based on level of experience)
- Excluding accommodation: 1,300-1,400€ gross/month (based on level of experience)
Job Description
As a Streaming Expert, you will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects with top prestigious brands. Your tasks will include:
- Answering incoming queries from customers via phone, email, and chat
- Identifying issues and providing solutions
- Ensuring a high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
Required Skills and Qualifications
To succeed in this role, you will need:
- A native level of German and at least a B1 level of English
- Enthusiasm about movies, shows, etc.
- Knowledge of the value and impact that a good customer experience can create
- An attentive listener, comfortable and skillful at communicating with people
- Energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
Benefits
As a member of our team, you can expect:
- Type of contract: a long-term fixed-term contract, renewable every year
- Working hours: rotating shifts (5 days/week, weekends included, 8 AM - 9 PM)
- Reimbursement of your initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening a bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Real career opportunities in different career paths
Living in Lisbon
You will have the opportunity to live in a colorful city with a rich cultural history, enjoy delicious Portuguese cuisine, and experience a friendly and welcoming atmosphere.
-
Customer Service Expert for Abroad Experience
hace 4 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoWe are seeking a Customer Service Expert for our Rotterdam office, where you will be part of a fast-growing international organization. As a Customer Service Representative, you will play a crucial role in ensuring the CS team solves 95% of customer issues.The ideal candidate is a fluent Dutch speaker with affinity for health and nutritional supplements. You...
-
Global Customer Experience Expert
hace 1 día
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoAt Exoticca Travel Co, we are seeking a highly skilled and experienced Global Customer Experience Expert to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients before and during their trips.The ideal candidate will have a minimum of 2 years of experience in a contact center or customer...
-
Global Customer Experience Expert
hace 1 día
Barcelona, Barcelona, España Plp Group A tiempo completoAbout Plp GroupEstablished in 1992, Plp Group has been dedicated to simplifying life. With operations in multiple countries and industries worldwide, the business continues to grow and expand its customer engagement solutions.Our CommitmentWe strive to provide exceptional customer experiences through our innovative solutions and services. As a leading...
-
Global Customer Experience Expert
hace 1 día
Barcelona, Barcelona, España Cataloxy A tiempo completoCompany OverviewCataloxy is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.SalaryThe estimated annual salary for this role is €22,000 gross, with up to €2,400 gross in bonus opportunities.Job DescriptionIn...
-
Streaming Media Delivery Expert
hace 3 semanas
Barcelona, Barcelona, España NPAW Spain A tiempo completoNPAW Spain is a pioneering video intelligence company that has been helping online streaming services grow for over a decade. Our team of experts has developed innovative analytics solutions to optimize performance and user engagement.About the RoleWe are seeking a highly skilled Customer Support Engineer to join our team. The successful candidate will have...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Lisbon Customer Service Representative for Streaming Platform\
-
Streaming Expert
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completo**Job Overview**We are seeking a skilled Streaming Expert to join our team at Blu Selection in Lisbon. As a key member of our operations, you will be responsible for providing world-class service to clients and their customers.**Key Responsibilities:**Supporting clients' activities by delivering high-quality services to their customers.Answering customer...
-
Reliability Engineer for Streaming Services
hace 4 semanas
Barcelona, Barcelona, España New Relic, Inc. A tiempo completoNew Relic, Inc. is seeking a skilled Reliability Engineer for Streaming Services to join our team.About New RelicWe are a leading provider of real-time insights into the performance and behavior of software applications and infrastructure. Our mission is to empower businesses to make data-driven decisions and deliver exceptional customer experiences.Job...
-
Global Customer Experience Expert
hace 1 día
Barcelona, Barcelona, España Manpowergroup Greece A tiempo completoCompany Overview">ManpowerGroup Greece, a leading player in the BPO sector, is seeking a highly skilled professional to join their team as a Bilingual Customer Service Representative.">Salary">The estimated salary for this role is between €25,000 and €35,000 per annum, depending on experience and qualifications.">Job Description">As a key member of the...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a Customer Service Representative to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to provide exceptional customer service and contribute to the success of a leading holiday platform.Job Description:As a Customer Service Representative, you will be responsible for handling customer inquiries, providing expert...
-
Live Streaming Industry Expert
hace 2 meses
Barcelona, Barcelona, España Bigo Technology Pte. Ltd. A tiempo completoBIGO LIVE is a leading mobile live stream platform with over 200 million users globally. We are seeking a highly skilled Live Streaming Industry Expert to join our team in the DACH market.Key Responsibilities:Develop and execute strategies to introduce high-quality live content and drive traffic import and user acquisition.Develop and deepen resources in the...
-
Experience Designer for Customer Success
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoCompany OverviewAutodesk is a global leader in designing and making software that helps innovators, designers, builders, and creators turn their ideas into reality.Our customer success offerings & practice team works with our product, marketing, sales, digital experience, and customer success teams to create new ways of delivering success experiences for our...
-
Global Customer Service Expert for Tech Innovations
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoWe are seeking a highly skilled Global Customer Service Expert to join our team at Headhunt International. This role is perfect for experienced professionals who are passionate about delivering exceptional customer service and technical support in the field of computer software, consumer electronics, and online platforms.**Company Overview**Our client is a...
-
Global Customer Experience Coach
hace 4 semanas
Barcelona, Barcelona, España Ef English Live A tiempo completoAbout Ef English LiveAt Ef English Live, we are looking for an experienced Global Customer Experience Coach to join our team in Barcelona. As a key member of our Customer Success Team, you will play a vital role in ensuring our customers achieve their goals and have a positive experience with our platform.Job DescriptionWe are seeking a highly motivated and...
-
Global Accounting Expert
hace 3 semanas
Barcelona, Barcelona, España Rekuten Global A tiempo completoJob Title: Global Accounting ExpertSalary: €60,000 - €80,000 per annumRakuten Global is seeking a highly skilled and experienced Financial Senior Accountant to join our team in Barcelona. The successful candidate will be responsible for generating consolidated billings for cross-border and cross-business unit activities, reconciling revenue, billings,...
-
Global Customer Experience Director
hace 4 semanas
Barcelona, Barcelona, España Ecovadis Germany Gmbh A tiempo completoAbout EcoVadisEcoVadis is a leading provider of business sustainability ratings. Our innovative solutions are backed by an international team of experts and cutting-edge technology. We analyze complex data and create customized sustainability scorecards that provide actionable insights into environmental, social, and ethical risks for businesses...
-
Content Strategist for Digital Customer Experience in Lisbon
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoBlu Selection is a leading company in the field of online platforms, and we are seeking an experienced Streaming Expert to join our team in Lisbon.The successful candidate will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects with top prestigious and worldwide brands. This includes...
-
Global Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCompany OverviewCPM International is a multinational company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical solutions for clients worldwide.Job DescriptionWe are seeking an exceptional Global Customer Experience Specialist to provide...
-
Global Customer Service Expert
hace 3 semanas
Barcelona, Barcelona, España Newco Communications A tiempo completoWe are seeking exceptional individuals to provide top-notch customer support in Dutch. At Newco Communications, we pride ourselves on delivering exceptional service experiences and want you to be a part of this mission.As a Global Customer Service Expert, you will handle inbound and outbound administrative support requests via phone and email, ensuring a...
-
Global Hospitality Customer Support Expert
hace 3 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleAmadeus is seeking a skilled Global Hospitality Customer Support Expert to join our team. This role will be responsible for maintaining and improving our high-quality customer support.