Streaming Expert

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

**Job Overview**

We are seeking a skilled Streaming Expert to join our team at Blu Selection in Lisbon. As a key member of our operations, you will be responsible for providing world-class service to clients and their customers.

**Key Responsibilities:**

  • Supporting clients' activities by delivering high-quality services to their customers.
  • Answering customer queries via phone, email, and chat while identifying issues and providing effective solutions.
  • Maintaining a high level of customer satisfaction through data recording in the CRM system and ad-hoc support.
  • Collaborating with the team to achieve project success.

**What's in it for You?**

We offer a long-term fixed-term contract, renewable every year, with working hours consisting of rotating shifts (5 days/week, including weekends) from 8 AM to 9 PM. Your compensation package includes:

**Salary Conditions:**

• Including free accommodation (shared flat, all bills included): €950-€1,000 gross/month (based on experience)
• Excluding accommodation: €1,300-€1,400 gross/month (based on experience)

For international candidates, we provide reimbursement of initial flight expenses after 9 months, airport pick-up, and yearly two-way flight tickets back to your home country within the EU. We also assist with paperwork, opening a bank account, and offer free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.

**Requirements and Benefits:**

  • A native level of German and at least a B1 level of English.
  • Enthusiasm about movies and shows.
  • Knowledge of the value and impact of good customer experiences.
  • An attentive listener with excellent communication skills.
  • Energetic, innovative, and proactive work style.
  • Excitement about intercultural communication and the expatriate lifestyle.

**Why Choose Us?**

We value cultural diversity and creativity, and we're committed to helping you grow professionally and personally. If you're passionate about delivering exceptional customer experiences and living in Lisbon for an international career, we encourage you to apply.



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