Customer Experience Specialist in Lisbon

hace 22 horas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Your role as a Customer Experience Specialist in our Lisbon hub involves ensuring exceptional customer service to the German market. Your key responsibilities include:

Key Responsibilities
  • Manage incoming queries effectively in a customer service environment, focusing on technical issues and providing timely resolutions.
  • Respond to calls and emails from enterprise clients, gathering information to resolve queries and maintain client relationships.
  • Provide high-quality service, recording required data elements in CRM for follow-up support.

You will be working in a fast-paced environment with a multicultural team, collaborating with top brands in the industry. Our company offers fully paid training, professional development, and career evolution opportunities.

About Us

We are an international Customer Experience Specialist with a global presence, founded by French entrepreneurs in 2000. We have over 50,000 employees worldwide and a strong focus on delivering exceptional customer experiences.

What We Offer

In this role, you can expect:

  • A competitive salary of €11,100 per year (approximately €920 net per month), plus a performance bonus up to €1,200 per year.
  • Meal vouchers of €7.23 per workday and reimbursement of some transportation costs.
  • Private Health Insurance and dental plan after six months.
  • Opportunity to collaborate with top brands in the industry.
  • A multicultural and international work environment.
  • Fully paid training, professional development, and career evolution opportunities.

If you live outside Portugal, we offer reimbursement of up to €400 for your initial flight ticket after six months within the company, plus six months of accommodation in a shared flat provided by us (rental fee to pay).



  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    At Blu Selection, we're seeking a skilled Gaming Customer Experience Specialist to join our international team in Lisbon.The role involves delivering exceptional customer service via phone, email, or social media, ensuring a great gaming experience for users. You will be the point of contact for customers and provide assistance with product-related...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Your dream career as a customer experience specialist awaits in the vibrant city of Lisbon! At Blu Selection, we're on the lookout for a talented individual to join our team and take on the role of International Customer Experience Specialist. We're offering a long-term fixed term contract with the possibility of renewal every year. The working hours are...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About UsWe are a leading multinational organisation providing innovative sales and customer service solutions. Our team is dedicated to delivering exceptional results, and we're looking for like-minded individuals to join us on this journey.Job SummaryWe are seeking an International Customer Experience Specialist to join our team in Lisbon. As a key member...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Experience a dynamic and rewarding career as a Digital Customer Experience Specialist in our thriving company, Blu Selection. Based in the vibrant city of Lisbon, this role offers an exciting chance to provide top-notch customer service via social media and support clients with product information and professional usage consulting. Our ideal candidate will...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Company Overview">We are a multinational organisation located in Lisbon, dedicated to providing exceptional customer service solutions. Our team is composed of talented individuals from over 80 nationalities, and we're looking for like-minded professionals to join our ranks.">Salary">Our salary conditions include:">">A competitive gross monthly salary of...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Details:Job Title: Customer Care Specialist in Lisbon - PortugalJob Type: Full-timeLanguage: German (Native Speaker)About the Job:As a Customer Care Specialist in our Lisbon office, you will be responsible for providing excellent customer service to our clients. You will be the first point of contact for our customers, handling inquiries, complaints, and...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Overview: As a Global Customer Experience Associate, you will be part of our international team in Lisbon, taking care of customer service experiences on behalf of top brands. Our client, Blu Selection, is an international Customer Experience Specialist with a global presence and over 50,000 employees.Salary: This role comes with a competitive salary package...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Opportunity OverviewWe are seeking a skilled Customer Experience Specialist to join our team in Lisbon. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing timely support to customers.About the RoleRespond promptly to customer inquiries via phone, email, or chat.Identify and...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleBlu Selection is seeking a highly skilled and enthusiastic Customer Service Agent to join our team in vibrant Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, providing them with accurate and timely support.Job DescriptionRespond to incoming inquiries and...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Company Overview: Located in the vibrant city of Lisbon, our client is a renowned multinational organization recognized as one of the best sales and customer service solutions providers in the world. With a strong commitment to employee development and well-being, they offer a dynamic and multicultural work environment that fosters growth and success.


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a skilled Customer Care Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Your primary focus will be on resolving customer complaints and issues efficiently, ensuring that our clients'...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon. In this role, you will be responsible for delivering exceptional customer experiences by providing world-class support to clients and their customers.Key Responsibilities:Answering incoming queries from customers and identifying issues to provide...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About UsBlu Selection is a company that works alongside well-known brands, offering a unique opportunity for individuals to share their knowledge and experience with customers.Job OverviewWe are seeking a Retail Customer Service Agent to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you looking for a rewarding career as a customer service agent? Do you have a passion for gaming and technology?As a Gaming User Experience Specialist at Blu Selection, you will be the point of contact for users, providing assistance with product-related questions and ensuring an exceptional gaming experience. With a native level of German and good...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Blu Selection is a leading company in the field of online platforms, and we are seeking an experienced Streaming Expert to join our team in Lisbon.The successful candidate will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects with top prestigious and worldwide brands. This includes...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job SummaryA Customer Service Agent opportunity for a company based in Lisbon has arisen. This role involves providing exceptional customer experience for eye products, requiring German language proficiency and excellent communication skills.About the RoleWe are seeking an enthusiastic and driven individual to join our team as a Customer Service Agent. Your...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Company OverviewWe are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our company is located in Lisbon, Portugal, and we take care of our employees from career development to social integration.Salary and BenefitsThe salary for this role ranges from €1,300-€1,500 gross per...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    We are looking for a skilled Customer Service Specialist to join our multicultural team in Lisbon, Portugal. As a Technical Customer Advisor, you will provide support to customers via various channels and adapt the brand's voice and tone to ensure excellent customer satisfaction.The ideal candidate will be a native Dutch speaker with a good level of English,...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Unlock a rewarding career as a Digital Marketing Customer Service Specialist in our vibrant office in Lisbon. At Blu Selection, we take care of your growth and development, providing the ideal environment for you to succeed in sales and marketing.About the RoleWe're seeking an experienced customer service professional with a passion for digital marketing to...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    We are seeking a customer-focused Automation System Specialist to join our team in Lisbon. In this role, you will provide exceptional support to customers via various channels, including phone, email, and social media.As an Automation System Specialist, your responsibilities will include:Providing pre-sales, general inquiries, and technical support to...