International Customer Experience Specialist in Lisbon

hace 1 semana


Barcelona, Barcelona, España Blu Selection A tiempo completo

Company Overview

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We are a multinational organisation located in Lisbon, dedicated to providing exceptional customer service solutions. Our team is composed of talented individuals from over 80 nationalities, and we're looking for like-minded professionals to join our ranks.

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Salary

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Our salary conditions include:

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  • A competitive gross monthly salary of €1008 (including free accommodation) or €1308 (excluding accommodation)">
  • Reimbursement of initial flight expenses after 3 months for international candidates">
  • Nearly fully paid compensation during training period (1-4 weeks)">
  • Ongoing career opportunities in different career paths">
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Job Description

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As an International Customer Experience Specialist, you will be responsible for:

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  • Answering incoming customer queries promptly">
  • Identifying issues and providing effective solutions to ensure customer satisfaction">
  • Recording customer data accurately in the CRM system">
  • Providing ad-hoc support as required">
  • Being a team player and collaborating for the success of the team and project">
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Required Skills and Qualifications

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To succeed in this role, you'll need:

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  • A native-level proficiency in Dutch and a minimum B2 level of English">
  • In-depth understanding of the value and impact of superior customer experience">
  • Excellent listening skills and proficient communication abilities">
  • A drive for excellence and professionalism">
  • Strong teamwork skills and dedication to collaborative success">
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Benefits

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You'll enjoy:

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  • Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company">
  • A valid Portuguese work permit (required)">
  • A chance to live and work in an affordable European capital with a vibrant cityscape and cultural heritage">
  • An opportunity to develop your career and life experience in an international setting">
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What to Expect

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Living in Lisbon offers:

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  • Vibrant cityscape and cultural heritage">
  • A large English-speaking community and international ambience">
  • Delicious Portuguese cuisine and famous cafe culture">
  • Friendly locals and a lively urban lifestyle">
  • Year-round warm weather and beach life by the Atlantic">
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Your Future Company

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We take care of our employees' career development, language skills, and social integration. Join us and become an added value to our international team



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