International Customer Experience Specialist in Lisbon
hace 1 semana
Company Overview
">We are a multinational organisation located in Lisbon, dedicated to providing exceptional customer service solutions. Our team is composed of talented individuals from over 80 nationalities, and we're looking for like-minded professionals to join our ranks.
">Salary
">Our salary conditions include:
">- ">
- A competitive gross monthly salary of €1008 (including free accommodation) or €1308 (excluding accommodation)">
- Reimbursement of initial flight expenses after 3 months for international candidates">
- Nearly fully paid compensation during training period (1-4 weeks)">
- Ongoing career opportunities in different career paths">
Job Description
">As an International Customer Experience Specialist, you will be responsible for:
">- ">
- Answering incoming customer queries promptly">
- Identifying issues and providing effective solutions to ensure customer satisfaction">
- Recording customer data accurately in the CRM system">
- Providing ad-hoc support as required">
- Being a team player and collaborating for the success of the team and project">
Required Skills and Qualifications
">To succeed in this role, you'll need:
">- ">
- A native-level proficiency in Dutch and a minimum B2 level of English">
- In-depth understanding of the value and impact of superior customer experience">
- Excellent listening skills and proficient communication abilities">
- A drive for excellence and professionalism">
- Strong teamwork skills and dedication to collaborative success">
Benefits
">You'll enjoy:
">- ">
- Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company">
- A valid Portuguese work permit (required)">
- A chance to live and work in an affordable European capital with a vibrant cityscape and cultural heritage">
- An opportunity to develop your career and life experience in an international setting">
What to Expect
">Living in Lisbon offers:
">- ">
- Vibrant cityscape and cultural heritage">
- A large English-speaking community and international ambience">
- Delicious Portuguese cuisine and famous cafe culture">
- Friendly locals and a lively urban lifestyle">
- Year-round warm weather and beach life by the Atlantic">
Your Future Company
">We take care of our employees' career development, language skills, and social integration. Join us and become an added value to our international team
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