Lisbon Eye Care Customer Experience Expert

hace 3 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary
A Customer Service Agent opportunity for a company based in Lisbon has arisen. This role involves providing exceptional customer experience for eye products, requiring German language proficiency and excellent communication skills.

About the Role
We are seeking an enthusiastic and driven individual to join our team as a Customer Service Agent. Your primary responsibility will be to provide top-notch customer service for our eye products, working closely with our international team. A native level of German and at least a B2 level of English are required for this position.

Responsibilities and Impact
As a Customer Care Advisor, you will be responsible for:

  • Providing attentive and skillful customer communication
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience

What's in it for you?
We offer a competitive salary package, including:

  • Type of contract: long-term fixed term contract, renewable every year
  • Working hours: full time (40h/week), 8 hours a day, plus one hour for lunch/dinner
  • Salary conditions (*) – 2 options:
    Including free accommodation (shared flat, all bills included): €1050-€1200 gross/month
    Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

Additional Benefits for International Candidates
We provide additional support to help you settle in Lisbon, including:

  • Reimbursement of your initial flight expenses after 9 months
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Your Future Company
Blu Selection is a multinational organisation that takes care of its employees from career development, language skills, accommodation, and social integration. We have been acknowledged as one of the best sales and customer service solutions provider companies in the world.



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