Technical Experience Expert in Lisbon with German Fluency

hace 3 semanas


Barcelona, Barcelona, España Jordan Martorell S.L. A tiempo completo

Company Overview

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Jordan Martorell S.L. is a multinational organization renowned for providing exceptional sales and customer service solutions worldwide.

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Job Description

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We are seeking a highly skilled Streaming Platform Experience Advocate to join our international team based in Lisbon, Portugal.

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In this role, you will be responsible for:

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  • Serving clients by offering top-notch service to their customers while working on high-profile projects for prestigious brands.">
  • Responding to customer inquiries via multiple channels.">
  • Identifying issues and providing effective solutions.">
  • Maintaining a high level of customer satisfaction.">
  • Recording data in the CRM system.">
  • Providing additional support as needed.">
  • Collaborating with the team to achieve project goals.">
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Required Skills and Qualifications

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To succeed in this role, you must have:

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  • ">
  • A native level of German and at least a B1 level of English.">
  • An understanding of the value of excellent customer experience.">
  • Excellent communication and listening skills.">
  • The ability to work efficiently and proactively.">
  • Enthusiasm for intercultural communication and expatriate life.">
  • Relocation to Lisbon for an international career and experience.">
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Benefits

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We offer a competitive salary package including:

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  • A long-term fixed contract renewable annually.">
  • Salary conditions: €950-€1,000 gross/month (based on experience) including free accommodation (shared flat, all bills included).">
  • Excluding accommodation: €1,300-€1,400 gross/month (based on experience).">
  • Reimbursement of initial flight expenses after 9 months for international candidates.">
  • Airport pickup.">
  • Yearly two-way flight ticket within the EU.">
  • Assistance with paperwork, bank account opening, and other tasks upon arrival.">
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.">
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Others

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Lisbon offers a unique blend of rich cultural history, delicious cuisine, friendly people, and a sunny climate.

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You can expect a high quality of life in this European capital on a budget.

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This is your chance to become a valued member of our international team.

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Join us in Lisbon and discover a world of opportunities.



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