Technical Experience Expert in Lisbon with German Fluency
hace 3 semanas
Company Overview
">Jordan Martorell S.L. is a multinational organization renowned for providing exceptional sales and customer service solutions worldwide.
">Job Description
">We are seeking a highly skilled Streaming Platform Experience Advocate to join our international team based in Lisbon, Portugal.
">In this role, you will be responsible for:
">- ">
- Serving clients by offering top-notch service to their customers while working on high-profile projects for prestigious brands.">
- Responding to customer inquiries via multiple channels.">
- Identifying issues and providing effective solutions.">
- Maintaining a high level of customer satisfaction.">
- Recording data in the CRM system.">
- Providing additional support as needed.">
- Collaborating with the team to achieve project goals.">
Required Skills and Qualifications
">To succeed in this role, you must have:
">- ">
- A native level of German and at least a B1 level of English.">
- An understanding of the value of excellent customer experience.">
- Excellent communication and listening skills.">
- The ability to work efficiently and proactively.">
- Enthusiasm for intercultural communication and expatriate life.">
- Relocation to Lisbon for an international career and experience.">
Benefits
">We offer a competitive salary package including:
">- ">
- A long-term fixed contract renewable annually.">
- Salary conditions: €950-€1,000 gross/month (based on experience) including free accommodation (shared flat, all bills included).">
- Excluding accommodation: €1,300-€1,400 gross/month (based on experience).">
- Reimbursement of initial flight expenses after 9 months for international candidates.">
- Airport pickup.">
- Yearly two-way flight ticket within the EU.">
- Assistance with paperwork, bank account opening, and other tasks upon arrival.">
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.">
Others
">Lisbon offers a unique blend of rich cultural history, delicious cuisine, friendly people, and a sunny climate.
">You can expect a high quality of life in this European capital on a budget.
">This is your chance to become a valued member of our international team.
">Join us in Lisbon and discover a world of opportunities.
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