German Language Technical Support Specialist in Lisbon Role

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Role Overview

We are seeking a highly skilled German Language Technical Support Specialist to join our team in Lisbon. This role offers an exciting opportunity to work with leading brands and provide exceptional customer service.

About the Company

Our company, Blu Selection, was founded by two French entrepreneurs who have since grown into a global brand recognized for its innovative solutions and commitment to excellence. We pride ourselves on creating a multicultural and international work environment that fosters growth and development.

What You Can Expect

A competitive salary of €1,100/month x 14 months, with additional benefits including up to €120/month performance bonus, €135/month complexity bonus, meal vouchers worth €7.23/workday, partial reimbursement of transport costs, and private health and dental insurance (after six months). As an international applicant, you will also be eligible for flight cost reimbursement (up to €400) after six months with the company and six months of accommodation in a company-provided shared apartment (rental costs apply).

Your Responsibilities

  • Handle customer inquiries, complaints, and technical issues, and forward them to the appropriate teams.
  • Build relationships with customers and represent the company as the primary point of contact.
  • Communicate with customers via phone, email, or chat to deliver prompt solutions.

Requirements

To excel as a Technical Advisor, you will need:

  • Native-level German + fluent English (B2 level).
  • Strong communication skills, both written and verbal.
  • A team player, enthusiastic, and able to work independently.
  • A proven customer-oriented mindset, problem-solving abilities, and a cooperative approach.


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