Technical Support Specialist for Software Solutions

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Unlock a rewarding career in technical support with our international team in Lisbon. As a Technical Support Specialist for Software Solutions, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution. Your key responsibilities will include:

Key Responsibilities
  • Providing top-notch technical assistance to customers via various communication channels, including phone, email, and chat.
  • Assisting users with pre-sales inquiries, general questions, and technical issues, ensuring accurate and helpful responses.
  • Developing and maintaining brand voice and tone across private and public channels, aligning with company standards.
  • Maintaining excellent customer satisfaction by responding promptly and professionally.

In this role, you will have the opportunity to grow professionally and personally in an international environment. To succeed, you should possess:

Required Skills and Qualifications
  • A native level of German and good English language proficiency.
  • The ability to listen attentively, communicate effectively, and build strong relationships with customers.
  • A drive for excellence, professionalism, and teamwork.
  • A passion for intercultural communication and expatriate living.
  • A valid Portuguese work permit (required).

We offer a competitive salary package that includes:

Compensation and Benefits

Salary: €1,125 gross per month (including free accommodation) or €1,490 gross per month (excluding accommodation). For international candidates, we also provide:

  • Airport pick-up and administrative support for integration in Portugal.
  • Reimbursement of flight costs.
  • Free annual flight home.
  • Accommodation in a shared flat in Lisbon.
  • Free Portuguese language courses, water sports activities, and other benefits.

Your Future Company: Located in Lisbon, our multinational organization is a leading provider of sales and customer service solutions, recognized as one of the best in the world. We value diversity and inclusion, with talents from over 80 nationalities contributing to our success.



  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you looking to accelerate your career in a dynamic international environment that offers exciting opportunities for professional and personal growth in one of Europe's most vibrant cities?Blu Selection, a multinational organization renowned for its cutting-edge sales and customer service solutions, invites applications for the role of Technical Support...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    Company Overview:Sage Lake Senior Living is a leading provider of innovative solutions for the engineering industry. Our team of experts is dedicated to delivering exceptional service and support to our clients.Job Description:We are seeking a highly skilled Technical Support Specialist for Engineering Software to join our team in Barcelona. The successful...


  • Barcelona, Barcelona, España HYBRID Software NV A tiempo completo

    Software Solutions Specialist WantedWe are seeking an experienced Software Solutions Specialist to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing and potential customers in the graphic arts industry.The ideal candidate will have a solid understanding of the market for...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    About the RoleThis is an exciting opportunity to work as a Technical Support Specialist for Engineering Software with Sage Lake Senior Living in Barcelona, Spain. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their seamless experience with our software solutions.Key Responsibilities:Provide...


  • Barcelona, Barcelona, España Elastic A tiempo completo

    Company OverviewElastic is a leading Search AI Company that empowers organizations to find answers in real-time using all their data. Our cloud-based solutions for search, security, and observability help businesses deliver on the promise of AI.About UsWe're a vibrant young company with a team of highly skilled technologists who build sophisticated...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    OverviewWe are seeking a highly skilled and experienced Senior German Technical Support Specialist for our Cloud Solutions team in Greece. As a key member of our team, you will be responsible for providing exceptional technical support to customers via phone and email.Salary and BenefitsThe successful candidate can expect a competitive monthly salary of...


  • Barcelona, Barcelona, España D-Edge Hospitality Solutions A tiempo completo

    About UsD-Edge Hospitality Solutions is a leading provider of cloud-based e-commerce solutions for hotels worldwide. With over 18,000 hotels across the globe using our platform, we empower hoteliers to develop their online visibility and sales.Our MissionWe simplify the lives of independent hotels and hotel chains by providing cutting-edge technology and...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Company Overview">We are Teleperformance Greece, a leading company in the IT Security Software industry. Our team is dedicated to protecting personal data and providing top-notch services to our clients.">Salary">The estimated monthly salary for this position is €3,200 - €4,000, with an additional two salaries paid annually. This competitive compensation...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Technical Support Job OpportunityWe are seeking a highly skilled and motivated German language speaker to join our team as a Technical Support specialist. As a member of our 24/7 help-desk support team, you will be providing top-notch assistance to users via phone and email.About the Job:This is a fantastic opportunity for individuals with excellent...


  • Barcelona, Barcelona, España Unilabs A tiempo completo

    At Unilabs, we are committed to delivering high-quality diagnostic services that enhance healthcare outcomes worldwide. As a leading provider of laboratory, imaging, and pathology specialties, we require a highly motivated and detail-oriented Technical Support Specialist to join our team in the Hospital & Health Care industry.Job OverviewAs a Technical...


  • Barcelona, Barcelona, España Clarivate Analytics A tiempo completo

    At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We seek a Senior Technical Solutions Specialist to join our dynamic Software Development & Engineering Team in Barcelona, Graz, or Belgrade. Estimated...


  • Barcelona, Barcelona, España Headhunt International A tiempo completo

    About Our Client">Headquartered in Athens, Greece, our client is a leading provider of innovative software solutions for the consumer electronics and personal computer industries. With a strong focus on delivering exceptional customer experiences, they are now seeking an experienced Technical Support Specialist to join their team.


  • Barcelona, Barcelona, España Relex Solutions A tiempo completo

    About RELEX SolutionsRELEX Solutions is a rapidly growing company that employs over 1,800 people globally. In today's complex and dynamic market, where consumer demand is constantly changing, new sales channels are emerging, and supply chains are facing disruptions, our AI-driven, cloud-based platform helps Consumer Packaged Goods (CPG) brands and retailers...


  • Barcelona, Barcelona, España D-Edge Hospitality Solutions A tiempo completo

    About D-EdgeAs a leading provider of cloud-based e-commerce solutions, D-Edge simplifies the lives of independent hotels and hotel chains worldwide. With over 500 experts in 20+ countries, we provide localized support, services, and tools to help hotels develop their online visibility and sales.We are driven by our values: People First, Open Communication,...


  • Barcelona, Barcelona, España Allianz A tiempo completo

    At Allianz Technology, we are looking for a talented Technical Solutions Specialist to join our team. This role is part of the global IT service provider for Allianz and plays a crucial part in delivering innovative IT solutions that drive digitalization in the financial services industry.About the RoleWe offer a competitive salary range of $90,000 -...


  • Barcelona, Barcelona, España Redwood Software A tiempo completo

    About Redwood SoftwareAt Redwood Software, we empower our customers with lights-out automation for their mission-critical business processes. Our unparalleled solutions enable organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.We are...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Cpm International is a global leader in customer service, sales, and technical support solutions. Our team is passionate about delivering exceptional consumer experiences.Job OverviewWe are seeking a highly organized Technical Support Specialist to join our dynamic team in Barcelona, Spain. As a Technical Support Specialist, you will be responsible for...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    We are seeking a highly skilled and motivated Cloud Solutions Technical Support Specialist to join our team at Teleperformance Greece. This is an exciting opportunity for individuals who possess excellent communication skills in Portuguese and a passion for technology.As a member of our team, you will provide 24/7 help-desk support for users, helping them...


  • Barcelona, Barcelona, España Personalbüro U. Herrmann A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Personalbüro U. Herrmann. This role is ideal for an individual with a strong technical background and excellent communication skills.About the RoleThis is a full-time position, working 39 hours per week from Monday to Sunday. The successful candidate will be...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Blu Selection is a leading provider of sales and customer service solutions. We're looking for an exceptional Technical Support Specialist to join our team in Athens, Greece. As a Technical Support Specialist, you'll be responsible for delivering top-notch support to our customers.About the RoleThe ideal candidate will have strong technical aptitude, fluency...