Technical Support Specialist for Cybersecurity Solutions
hace 4 días
Company Overview
">We are Teleperformance Greece, a leading company in the IT Security Software industry. Our team is dedicated to protecting personal data and providing top-notch services to our clients.
Salary
">The estimated monthly salary for this position is €3,200 - €4,000, with an additional two salaries paid annually. This competitive compensation package reflects the company's commitment to rewarding its employees.
Job Description
">As a Technical Support Specialist for Cybersecurity Solutions, you will be responsible for communicating with customers via phone, chat, and email to ensure their antivirus protection functions properly. You will troubleshoot technical issues using your problem-solving skills, track cases, and maintain high customer satisfaction while representing a major brand.
Required Skills and Qualifications
">To succeed in this role, you will need fluency in German, very good communication skills in English, and exceptional written and spoken communication skills, soft skills, and problem-solving skills. Familiarity with current Anti-Malware and Firewall products, as well as knowledge of MAC, iOS, and Android Operating Systems, is also required. Additionally, you should have base knowledge of networking technologies (TCP/IP, DNS, WLAN).
Benefits
">Teleperformance Greece offers complete support for relocation, including flight ticket expenses, hotel accommodation, and assistance with finding a home. We provide competitive benefits, including health care and numerous discounts. Our state-of-the-art premises offer a great working environment with relaxing break areas. Furthermore, we foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Others
">This is a fantastic opportunity to advance your career and work for a multinational company by developing strong experience and skills while representing one of the biggest brands worldwide. With our comprehensive training program and professional growth & development opportunities, you will have the chance to enhance your resume and achieve your career goals.
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