Technical Support Specialist
hace 1 semana
Experience a rewarding career with Minacs, a global technology and services leader. We empower well-known brands to improve their businesses with innovative solutions in over 70 countries.
As a Technical Support Specialist in our Barcelona office, you will be part of a dynamic team powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career Growth and DevelopmentWe offer comprehensive training, cutting-edge technologies, and ongoing support to help you succeed. At Minacs, about 80% of our managers and leaders have been promoted from within, offering real career growth potential.
In fact, we provide FREE Learning and Leadership Development programs designed to set you on your path to a fulfilling career.
Responsibilities:- Taking incoming user requests
- Solving complex technical issues and maintaining knowledge associated with various applications
- Proactively updating customers on status and resolution progress
- Proficiency in German and advanced English skills
- Excellent customer care skills and high IT knowledge in Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products
- Windows and Mac environment literacy
- 1 year of experience in customer service or technical support
- Excellent communication and teamwork skills, flexibility, and stress resistance
In this role, we offer a competitive package that includes:
- A salary of €19,000 euros gross/year + up to €1,900 euros gross/year in bonus
- A full-time contract with 39 hours/week, Monday to Friday, 09:00 to 18:00
- A central location in Barcelona with excellent public transportation links
- Bring-a-friend referral bonuses and opportunities for career advancement
If you're looking for a challenging and rewarding opportunity, apply today and discover why Minacs is an employer of choice for thousands of professionals worldwide.
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