Technical Support Specialist

hace 2 días


Barcelona, Barcelona, España Minacs A tiempo completo

Company Overview:
We are a global technology and services leader powering the brands of the future. Our team of experts provides innovative solutions to well-known companies in over 70 countries.

Salary:
€19,000 gross/year + up to €1,900 gross/year in bonus

Job Description:
We are seeking a skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for taking incoming user requests and solving issues related to technical products and applications, such as Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products.

Required Skills and Qualifications:
To succeed in this role, you must be proficient or bilingual in German and have an advanced level of English. You should also possess excellent customer care skills, high IT knowledge, and be literate in Windows and Mac environments. Previous experience in customer service, preferably technical support, is preferred.

Benefits:
This full-time position offers a 39-hour/week temporary contract with a salary of €19,000 gross/year + up to €1,900 gross/year in bonus. You will work from our central location in Barcelona, Monday to Friday, from 09:00 to 18:00. We also offer bring-a-friend (referral) bonus opportunities, full paid training on the company and project, career development programs, specialized courses, and language classes.



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