Roadside Support Representative
hace 12 horas
Discover a rewarding career as a Roadside Support Representative in Lisbon, Portugal. This exciting opportunity is part of Blu Selection's international team, where you'll join talented individuals from over 80 nationalities worldwide. Our company takes pride in nurturing your growth, providing language skills training, accommodation support, and social integration.
Job OverviewWe are seeking an energetic and proactive individual to join our customer service team in Lisbon. As a Roadside Support Representative, you will play a vital role in delivering exceptional customer experiences through various channels, including phone, email, chat, and social media. Your primary responsibilities will be:
- Providing dedicated support services to assist users with account inquiries, technical issues, and other related matters.
- Offering expert solutions and guidance to customers' queries and concerns via preferred communication channels.
- Coordinating with internal departments and redirecting relevant cases to related teams.
To succeed in this role, you should possess the following skills and qualifications:
- Native-level proficiency in Dutch and a B2 level of English or equivalent.
- A strong understanding of the value and impact of excellent customer experience.
- An attentive listening skillset and effective communication abilities.
- Ability to work at a fast pace, being innovative and proactive.
- Experience with intercultural communication and expatriate lifestyle.
We offer a comprehensive benefits package, including:
- Type of Contract: A fixed-term contract (6-12 months) renewable.
- Working Hours: 8-5 PM from Monday to Friday.
- Training: Intensive onboarding program for new employees.
You can choose between two salary options:
Option 1: Including free accommodation (shared flat, all bills included): 1040€ gross/month.
Option 2: Excluding accommodation: 1298€ gross/month.
Relocation Package: Reimbursement of initial flight expenses after 3 months, assistance with paperwork and opening bank accounts.
What You Can Expect from Living in LisbonLisbon offers a unique blend of cultural heritage, vibrant atmosphere, and modern amenities. As a resident, you can enjoy:
- A colorful city view and rich cultural history.
- Pros of living in a European capital on a budget.
- Delicious Portuguese cuisine and famous cafe culture.
- Friendly people, good vibes, and a happy-go-lucky urban life.
- A warm climate all year and sunny beach life next to the Atlantic.
- A large English-speaking local community and international environment.
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