Customer Resolution Expert
hace 4 semanas
Job Description
We are seeking a highly skilled Customer Resolution Expert to join our team at ENGINEERINGUK in Barcelona, Spain. As a Customer Resolution Expert, you will play a crucial role in ensuring the smooth operation of our Amazon marketplace by resolving complex issues and providing exceptional support to Selling Partners.
About the Role
The successful candidate will be responsible for troubleshooting and providing product guidance and support to all Amazon Sellers, attending regular training sessions, and learning product details and key selling points of products and technologies.
What We Offer
We offer a competitive salary of €35,000 per year, a dynamic and fast-paced work environment, and opportunities for professional growth and development. Our office is located in the heart of Barcelona, with easy access to public transportation and amenities.
Requirements
- High school diploma or equivalent
- Previous experience in customer support or a related field
- Proficiency in English and Portuguese (C1 level)
- Technical skills: intermediate competency with Windows, Microsoft Word, Outlook, and Excel
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