Relocation Expert Customer Support Specialist

hace 6 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Embark on an international adventure in Lisbon, Portugal, as a Relocation Expert Customer Support Specialist with Blu Selection. This is an exceptional opportunity to work for a multinational organization renowned for providing world-class sales and customer service solutions.

We are seeking a motivated and skilled professional who can provide top-notch support to clients from diverse backgrounds. Your primary responsibilities will include:

Key Responsibilities

  • Answering incoming queries from customers with courtesy and professionalism
  • Identifying issues and delivering effective solutions that meet client needs
  • Ensuring high levels of customer satisfaction through prompt responses and resolution
  • Recording data accurately in our CRM system
  • Providing ad-hoc support to address unexpected challenges
  • Fostering collaboration within the team to drive success and shared goals

To excel in this role, you will need:

Required Skills and Qualifications

  • A native level of German and at least B1 English language proficiency
  • Understanding of the value and impact of excellent customer experiences
  • Excellent communication and interpersonal skills, including active listening and conflict resolution
  • Drive for excellence and commitment to quality in all interactions
  • Team-oriented approach with a willingness to collaborate and contribute to the team's objectives
  • Possess a valid Portuguese work permit, as required by law

You'll enjoy numerous benefits and perks as part of our team, including:

Compensation Package

  • A competitive salary range: €1,300-€1,600 gross per month (dependent on accommodation arrangement)
  • Free private health insurance after 6 months of contract duration
  • Portuguese language classes, cooking classes, sports activities, and social events organized by the company
  • 22 days of paid annual leave and public holidays observed by the company

Our relocation package offers valuable support for international candidates:

Relocation Benefits

  • Reimbursement of initial flight expenses upon signing the contract
  • Airport pick-up assistance


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