Relocation Expert Customer Support Specialist
hace 6 días
Embark on an international adventure in Lisbon, Portugal, as a Relocation Expert Customer Support Specialist with Blu Selection. This is an exceptional opportunity to work for a multinational organization renowned for providing world-class sales and customer service solutions.
We are seeking a motivated and skilled professional who can provide top-notch support to clients from diverse backgrounds. Your primary responsibilities will include:
Key Responsibilities
- Answering incoming queries from customers with courtesy and professionalism
- Identifying issues and delivering effective solutions that meet client needs
- Ensuring high levels of customer satisfaction through prompt responses and resolution
- Recording data accurately in our CRM system
- Providing ad-hoc support to address unexpected challenges
- Fostering collaboration within the team to drive success and shared goals
To excel in this role, you will need:
Required Skills and Qualifications
- A native level of German and at least B1 English language proficiency
- Understanding of the value and impact of excellent customer experiences
- Excellent communication and interpersonal skills, including active listening and conflict resolution
- Drive for excellence and commitment to quality in all interactions
- Team-oriented approach with a willingness to collaborate and contribute to the team's objectives
- Possess a valid Portuguese work permit, as required by law
You'll enjoy numerous benefits and perks as part of our team, including:
Compensation Package
- A competitive salary range: €1,300-€1,600 gross per month (dependent on accommodation arrangement)
- Free private health insurance after 6 months of contract duration
- Portuguese language classes, cooking classes, sports activities, and social events organized by the company
- 22 days of paid annual leave and public holidays observed by the company
Our relocation package offers valuable support for international candidates:
Relocation Benefits
- Reimbursement of initial flight expenses upon signing the contract
- Airport pick-up assistance
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