Italian Customer Support Specialist

hace 2 días


Barcelona, Barcelona, España Head Hunt International A tiempo completo

Job Title: Italian Customer Support Specialist - Global Opportunities

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About the Role: We are seeking an experienced customer service professional to join our team as an Italian Customer Support Specialist. In this role, you will be responsible for providing excellent support to our customers in Italy and other international markets.

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Key Responsibilities:

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  • Identify customers' needs and deliver appropriate solutions, including sales.">
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner.">
  • Assist customers to place an order and related issues.">
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.">
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.">
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What You'll Bring:

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  • Fluent Italian and English language skills.">
  • Excellent communication and sales skills.">
  • Technical research skills to troubleshoot customer problems.">
  • Advanced internet research skills.">
  • An empathetic soul with strong communication skills and a positive attitude.">
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On Offer:

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We offer a competitive monthly salary of €3,500 (approximately $4,000 USD), plus two extra salaries per year. Additionally, we provide complete relocation support, healthcare benefits, numerous discounts, full training by certified instructors, and opportunities for professional growth and development.

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Benefits:

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  • ">
  • Competitive monthly salary: €3,500 (approximately $4,000 USD)">
  • Complete relocation support">
  • Healthcare benefits">
  • Numerous discounts">
  • Full training by certified instructors">
  • Opportunities for professional growth and development">
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Why Choose Us?

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At Head Hunt International, we pride ourselves on fostering a diverse and inclusive work environment that offers equal opportunities to all candidates. We believe in investing in our employees' growth and development, and we offer a range of benefits and perks to make your career journey with us rewarding and fulfilling.



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