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Amazon AHS Specialist with Italian Language Support
hace 2 meses
As an Amazon AHS Specialist with Italian Language Support, you will play a crucial role in helping third-party Sellers succeed on our Amazon marketplace. Your primary responsibility will be to ensure Sellers are compliant with Amazon policies, providing exceptional customer service and support via phone and email.
Main Responsibilities:
- Support Selling Partners in resolving incoming issues via phone and email.
- Manage high volumes of inbound and outbound calls and emails.
- Investigate and resolve Account Health-related issues, providing solutions to Sellers.
- Identify Sellers' needs, clarify information, and research every issue to provide effective solutions.
- Exemplify Amazon's Leadership Principles, displaying genuine empathy and passion for customers, delivering exceptional customer care experiences.
About Amazon Spain Services, S.L.U.:
Amazon Spain Services, S.L.U. is a leading company in the e-commerce industry, committed to delivering exceptional customer experiences. Our office-based team in Barcelona offers a dynamic and collaborative work environment, with state-of-the-art facilities and a team of professionals dedicated to helping Sellers succeed on our platform.
If you are a motivated and customer-focused individual with excellent communication skills and a passion for process improvement, we encourage you to apply for this exciting opportunity to join our team as an Amazon AHS Specialist with Italian Language Support.
