Amazon IT Support Specialist

hace 2 días


Barcelona, Barcelona, España Amazon A tiempo completo

Job Overview

We are seeking a highly skilled IT Support Specialist to join our team at Amazon. This is an exciting opportunity for you to contribute to the success of our IT Services Organization and support internal employees with their technical needs.

Key Responsibilities

This role involves providing hands-on support for PC hardware, software, and internal tooling for employees. You will work closely with internal teams to resolve technical issues and ensure seamless operation of our systems.

Requirements

  • 1-2 years of experience supporting operating systems (Windows, Macintosh, or Linux)
  • Experience in supporting through various channels (on-premise)
  • Proficiency in supporting office productivity applications (Outlook, Word, Excel)
  • Experience using a ticket system for customer service requests
  • Experience with PC imaging and hardware troubleshooting
  • English and Spanish proficiency

Preferred Qualifications

  • Knowledge of basic network troubleshooting
  • Understanding of basic Information Systems security concepts
  • Experience providing IT support in a medium to large-sized company
  • A demonstrated willingness to learn and apply new technology

About Us

At Amazon, we value diversity and inclusion in the workplace. We strive to create an environment where all employees feel welcome and empowered to contribute to our mission. If you have a disability and need assistance with the application process, please let us know.

Salary

The estimated salary for this position is $60,000-$80,000 per year, depending on experience and qualifications.



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