European Compliance Support Specialist
hace 5 días
About the Role
As a European Compliance Support Specialist, you will play a vital role in supporting Amazon Selling Partners on their journey to grow their businesses and sell across Europe. Your primary focus will be on guiding them through new and existing legislative requirements to ensure friction-free selling on Amazon platforms.
What You Will Do
- You will speak with Sellers in different countries via phone and email, using various internal tools to provide prompt and efficient service.
- You will work closely with internal teams to support new projects and launches, capture feedback, and suggest process improvements to enhance the seller experience.
Job Requirements
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to demonstrate a clear understanding of compliance regulations in the European market. Proficiency in German is required, as well as fluency in English. You will also have strong analytical and problem-solving skills, with the ability to work independently while utilizing departmental resources and policies.
Key Performance Indicators (KPIs)
Your success will be measured by your ability to maintain high-quality performance metrics, such as quality, productivity, first contact resolution, and attendance. You will actively seek solutions through logical reasoning and data interpretation, identifying trends and suggesting improvement opportunities.
Compensation & Benefits
We offer a competitive salary range of approximately €40,000-€60,000 per annum, depending on experience, plus additional benefits including health insurance, retirement plans, and opportunities for professional growth and development.
Company Overview
About Amazon
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices.
About the Team
We are a multi-cultural team located in sunny Barcelona, representing more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion, and building others.
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