Italian Customer Support Specialist in Athens, Greece
hace 5 horas
Discover a unique opportunity to grow your career with Head Hunt International as an Italian Customer Support Specialist in our Athens, Greece office.
About the JobThis role involves providing exceptional customer service and support to clients, utilizing your excellent communication skills to identify customers' needs and deliver tailored solutions. Your sales experience and technical research skills will be valuable assets in this position.
In this dynamic and fast-paced environment, you will work closely with colleagues to exchange ideas and solutions, ensuring every customer leaves satisfied. The ideal candidate will possess a positive attitude, a willingness to learn, and strong empathy for customers.
Key Responsibilities:- Identify customers' needs and deliver suitable solutions
- Guide customers through billing inquiries, transactions, and issue resolution
- Assist customers with placing orders and related issues
- Answer inquiries and troubleshoot or escalate technical issues
- Follow standard diagnostic procedures to address frequently asked questions
To succeed in this role, you should have excellent communication skills, sales experience with consumer products, and technical research skills to troubleshoot customer problems. Additionally, advanced internet research skills and a positive, adventurous attitude are essential.
What We Offer:We provide a competitive monthly salary of $45,000/year, plus two extra salaries per year, along with health care benefits, numerous discounts, full training by certified instructors, and professional growth opportunities. You'll also enjoy state-of-the-art premises, free online Greek language courses, and the chance to work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities.
About Our CompanyHead Hunt International is a multinational company dedicated to delivering exceptional customer experiences. Our diverse team shares a passion for innovation, collaboration, and excellence. By joining us, you'll contribute to shaping the future of customer support and advancing your career in a dynamic, supportive environment.
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