Customer Experience Specialist

hace 6 horas


Barcelona, Barcelona, España Ttec A tiempo completo

Company Overview
TTEC is a leading business process outsourcing company that specializes in making customers happy. With over 40 years of experience, we have helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.

About the Role
We are seeking a highly motivated and skilled Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you will be responsible for successfully onboarding customers to our client's software, providing engaging explanations of features, and adapting your coaching style to meet the needs of each customer.

What You'll Be Doing
- Assist customers via onboarding software sessions
- Share engaging explanations of features, making customers more confident in their own product knowledge
- Adapt your coaching style depending on the customer's requirements and preferred learning style

What You Bring to the Role
- Fluency in Spanish and English
- Strong attention to detail
- Savvy with tech and software
- Self-sufficient and resilient attitude
- Confident and adaptable communication and coaching skills
- Engaging presentation skills

Benefits
- Estimated annual salary: €35,000 - €45,000 (dependent on experience)
- 25 days annual leave per year
- Excellent premises during training and employee engagement activities in Athens
- Competitive compensation, performance bonus opportunities, and benefits

What You Can Expect
- Knowledgeable, encouraging, supporting, and present leadership
- Diverse and community-minded organization
- Career growth and lots of learning opportunities for aspiring minds

Report to
You will report to a Team Lead and contribute to the success of the customer experience as well as the overall success of the team.



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