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Customer Support Specialist
hace 2 meses
At Bosch Service Solutions, we're on the lookout for talented individuals to join our team as Customer Support Specialists. As a key member of our group, you'll play a vital role in providing exceptional service to our clients, utilizing your exceptional communication skills and product knowledge to deliver top-notch support.
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Utilize your language skills in French to provide outstanding customer service and support.
3. Manage incoming contacts such as phone calls, emails, and letters from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
4. Provide accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
5. Serve as a brand ambassador and provide outstanding service to clients, representing the values and commitment to exceptional service that the Bosch Group embodies.
As a Customer Support Specialist, you'll have the opportunity to work with a diverse range of clients, each with unique needs and requirements. You'll be responsible for delivering personalized support, using your exceptional communication skills to resolve issues and provide solutions that meet our clients' expectations. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we'd love to hear from you
