Global Customer Support Specialist
hace 15 horas
**Job Title:** Global Customer Support Specialist
**About the Job:** We are seeking a highly motivated and customer-focused Technical Customer Advisor to join our multicultural team in Lisbon, Portugal.
**Responsibilities:
- Provide exceptional support to customers through inbound requests and document relevant case information.
- Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.
- Adapt the brand's voice and tone for interactions on private (phone, email, chat) and public (social, forums, ecommerce reviews) channels.
- Earn excellent customer satisfaction by responding in an appropriate and friendly manner.
**Requirements:
- You must be a native Dutch speaker and have a good level of English.
- You are looking for a job opportunity abroad.
- You are motivated and committed to your work.
- You have no trouble writing in Dutch.
- You are a team player willing to work with many other nationalities.
**What We Offer:
- CDI - 3 months of trial period.
- Working hours: 40h/week, 5 days/week, Monday to Friday (rotating shifts) 8am to 8pm - Saturday and Sunday 8 am to 5 pm.
- A competitive package: €1100 gross/month x 14 months + up to €120 / month bonus + meal vouchers of €7.23 / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).
- If you live outside Portugal: reimbursement (up to €400) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay).
**About Us:
Our company is an international Customer Experience Specialist started by two French entrepreneurs in the year 2000. We have become a global presence employing over 50,000 worldwide. Our international hub in Lisbon takes care of customer service experiences on behalf of some of the world's most progressive brands.
-
Barcelona, Barcelona, España Munay Global Services A tiempo completoMunay Global Services is looking to expand its team of customer support professionals with an Icelandic speaker in a hybrid work model position based in Barcelona.CompensationWe offer an attractive salary package, including health coverage and private healthcare, reflecting the company's commitment to employee well-being and success.About the RoleAs a global...
-
Global Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoCompany Overview: Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout AmadeusAmadeus is a leading technology company in the hospitality industry, renowned for its high-quality customer care. We are seeking an experienced Customer Support Specialist to join our team and contribute to our success.Main ResponsibilitiesMaintain excellent verbal and written communication with global customers, providing effective and timely...
-
Senior Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Munay Global Services A tiempo completoWe're seeking a highly skilled Senior Customer Support Specialist to join Munay Global Services in Barcelona. As a key member of our team, you'll provide top-notch support to customers via phone and email on a range of issues.Key Responsibilities:Customer Support: Provide accurate, valid and complete information by using the right procedures; resolve...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
-
Customer Support Operations Specialist
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoWe are seeking a skilled Customer Support Operations Specialist to join our team at CPM International. Based in Barcelona, Spain, this role offers a unique opportunity to work with a global company that provides multilingual support solutions for clients worldwide.About the RoleThis is a full-time position with a starting salary of €25,000 gross per year...
-
Customer Support Specialist
hace 2 meses
Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at CPM International Telebusiness S.L. in Barcelona, Spain. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle customer inquiries...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
-
Global Customer Support Specialist
hace 1 día
Barcelona, Barcelona, España Cpm International A tiempo completoAbout Lenovo Lenovo is a global technology leader advancing the future with innovative PCs, smart devices, and cloud solutions. We are an inclusive, forward-thinking team that values diverse perspectives, champions bold ideas, and empowers each team member to make a meaningful impact worldwide.Job OverviewWe are looking for a talented Global Customer Support...
-
Global Customer Support Specialist in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences? Blu Selection, a renowned global leader in the BPO industry, is seeking a dedicated and customer-focused Customer Support Specialist to join its team in beautiful Barcelona.We offer a full-time position with an indefinite contract (probation period 2 months) and a hybrid working model. You...
-
Global Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCompany OverviewCPM International is a multinational company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical solutions for clients worldwide.Job DescriptionWe are seeking an exceptional Global Customer Experience Specialist to provide...
-
Customer Support Specialist for German-Speaking Clients
hace 4 semanas
Barcelona, Barcelona, España Criteo A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.
-
Customer Service Specialist
hace 4 semanas
Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completoAbout the RoleAs a Customer Service Specialist for Amazon Spain Services, S.L.U., you will be responsible for providing top-notch support to our global sellers. This is an exciting opportunity to join a diverse and multicultural team in Barcelona, Spain.Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Headhunt International A tiempo completoJob Title: German Customer Support SpecialistLocation: Remote/ HybridWe are seeking an experienced German Customer Support Specialist to join our team. As a customer-facing representative, you will be the primary point of contact for our German-speaking customers, providing assistance with their queries and concerns.Key Responsibilities:Respond to customer...
-
IT Support Specialist for Global Customer Experience
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you looking to take the next step in your IT career with a global leader in customer experience solutions? We have an exciting opportunity for an IT Support Specialist to join our team in Valencia, Spain.About the RoleThis is a full-time position that offers a 39-hour workweek and a permanent contract. As an IT Support Specialist, you will be responsible...
-
Global Customer Experience Specialist
hace 4 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoEmbark on an exciting opportunity with Head Hunt International to become a key member of our dynamic Customer Service & Support Team in Athens, Greece.We are seeking highly motivated and experienced individuals who possess excellent communication skills, fluency in Slovak, and a passion for delivering exceptional customer experiences.This role offers a...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoWe are German-World, Inc., a pioneering EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.As a Customer Support Specialist - Global EV Champion, you will be one of the first handful of hires and a key element in shaping the culture, foundation, and...
-
Global Customer Retention Specialist
hace 2 semanas
Barcelona, Barcelona, España Clarivate A tiempo completoAbout the RoleWe are seeking a seasoned Global Customer Retention Specialist to join our Revenue organization's Customer Success team.This role will play a critical part in maintaining Clarivate's existing business, identifying potential risks, and driving growth opportunities for key customers.
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Bosch Group A tiempo completoAt Bosch Service Solutions, we're on the lookout for talented individuals to join our team as Customer Support Specialists. As a key member of our group, you'll play a vital role in providing exceptional service to our clients, utilizing your exceptional communication skills and product knowledge to deliver top-notch support.Key Responsibilities:1. Respond...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our dynamic team at CPM International Telebusiness S.L. As a key member of our Operations team, you will play a vital role in ensuring the smooth daily operation of our on-demand services.Your Key ResponsibilitiesHandle customer contacts over the phone and via email in a timely...