Customer Support Specialist

hace 1 mes


Barcelona, Barcelona, España German-World, Inc A tiempo completo

We are German-World, Inc., a pioneering EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.

As a Customer Support Specialist - Global EV Champion, you will be one of the first handful of hires and a key element in shaping the culture, foundation, and future of the Support Team. You will be our voice to the outside world, and it is therefore crucial that you have a passion for helping people. Our users are always 100% in focus, and it is essential to us that they get an awesome experience when they contact us.

To succeed in this position, your spoken and written English skills need to be proficient. Since we are a globally active company, you'll be communicating often and regularly with our coworkers and partners around the world, making your professional English knowledge essential.

We offer a competitive salary ranging from $45,000 to $60,000 per year, depending on experience. Additionally, you will enjoy benefits such as 30 paid vacation days, personal learning budget, subsidized gym membership, free snacks and beverages, and more. Our office is located in Barcelona, and we encourage work-life balance where flexibility is supported and encouraged provided that it aligns with your responsibilities and the needs of your team.

The ideal candidate will have:

  • Fluency in English and German
  • Experience working in customer-facing environments
  • Attention to detail and willingness to take ownership
  • Tech-savviness

At German-World, Inc., we foster a dynamic, on-site environment where innovation thrives and teamwork is strengthened. We recognize the importance of work-life balance, and we support flexible scheduling that aligns with your responsibilities and the needs of your team.



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