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Senior Customer Support Specialist
hace 1 mes
We're seeking a highly skilled Senior Customer Support Specialist to join Munay Global Services in Barcelona. As a key member of our team, you'll provide top-notch support to customers via phone and email on a range of issues.
Key Responsibilities:
- Customer Support: Provide accurate, valid and complete information by using the right procedures; resolve customer concerns and create a seamless customer experience;
- Troubleshooting: Self-sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices;
About the Role:
This is an exciting opportunity to work with a hybrid work model, offering Health Coverage and Private Health Care. You'll have the chance to meet and exceed our customer service quality goals, compliance regulations and productivity targets.
Requirements:
- Serbian C2 level
- English B2 level
- Immediate availability
- EU Citizenship or Spanish residence
What We Offer:
- Salary: €40,000 per annum (plus attractive bonus package)
- Benefits: Hybrid work model, Health Coverage and Private Health Care
Munay Global Services is committed to providing a positive and inclusive work environment. If you're passionate about delivering exceptional customer experiences and are looking for a new challenge, we encourage you to apply.
