Multinational Customer Support Specialist
hace 3 días
We are seeking a highly skilled Multinational Customer Support Specialist to join our team at Blu Selection in Lisbon. As a key member of our customer support department, you will play a vital role in delivering exceptional service to our clients from various countries and backgrounds.
Your responsibilities will include:
- Providing expert support to clients across different regions, resolving their queries and concerns efficiently.
- Collaborating with internal teams to ensure seamless communication and problem-solving.
- Utilizing Salesforce and other tools to identify opportunities for optimization and improve client satisfaction.
To succeed in this role, you should possess:
- A native level of German and a strong command of English (B2-C1).
- Previous experience in customer service and social media marketing is highly desirable.
- The ability to provide pre- and post-sales support for all products.
- An understanding of the value of excellent customer experiences and how they can drive business growth.
- Excellent communication, listening, and interpersonal skills.
- A proactive approach, enthusiasm, and adaptability in a fast-paced environment.
- Possibility to relocate to Portugal for an international career and life experience.
- A valid Portuguese work permit.
We provide:
- A yearly or 6-month contract, renewable based on performance.
- Rotating shifts (5 days/week, 8h/day, Mon-Fri 7 AM - 7 PM) with flexible scheduling.
- A competitive salary:
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