Multinational Customer Support Specialist

hace 3 días


Barcelona, Barcelona, España Blu Selection A tiempo completo
About the Role

We are seeking a highly skilled Multinational Customer Support Specialist to join our team at Blu Selection in Lisbon. As a key member of our customer support department, you will play a vital role in delivering exceptional service to our clients from various countries and backgrounds.

Your responsibilities will include:

  • Providing expert support to clients across different regions, resolving their queries and concerns efficiently.
  • Collaborating with internal teams to ensure seamless communication and problem-solving.
  • Utilizing Salesforce and other tools to identify opportunities for optimization and improve client satisfaction.
About You

To succeed in this role, you should possess:

  • A native level of German and a strong command of English (B2-C1).
  • Previous experience in customer service and social media marketing is highly desirable.
  • The ability to provide pre- and post-sales support for all products.
  • An understanding of the value of excellent customer experiences and how they can drive business growth.
  • Excellent communication, listening, and interpersonal skills.
  • A proactive approach, enthusiasm, and adaptability in a fast-paced environment.
  • Possibility to relocate to Portugal for an international career and life experience.
  • A valid Portuguese work permit.
What We Offer

We provide:

  • A yearly or 6-month contract, renewable based on performance.
  • Rotating shifts (5 days/week, 8h/day, Mon-Fri 7 AM - 7 PM) with flexible scheduling.
  • A competitive salary:


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