Customer Service Advocate
hace 1 semana
We're seeking a talented Customer Service Representative to join our team in Barcelona, Spain.
This is a fantastic opportunity to develop your skills and experience in customer service while working with a leading technology company in the automotive industry.
You'll be responsible for delivering exceptional customer experiences, resolving issues efficiently, and providing outstanding support to our clients.
We offer a competitive salary of €21,700 gross per year, plus up to €2,000 gross per year in bonus, making it an attractive career move for those looking to grow their careers.
The role involves:
- Providing timely and effective solutions to customer inquiries via phone, email, or chat.
- Maintaining accurate records of customer interactions and ensuring contractual SLA is met.
- Developing and maintaining product knowledge and expertise to deliver high-quality service.
- Supporting colleagues during peak periods or absences.
To succeed in this role, you should have:
- 1 year of experience in customer service.
- Proficiency in Danish and English languages.
- Basic IT skills, including Windows, MS Office, and internet configuration.
- A positive attitude and excellent communication skills.
If you're passionate about delivering world-class customer service, we encourage you to apply.
We're committed to equality and diversity in the workplace. Our team is made up of individuals from diverse backgrounds, and we welcome applications from everyone.
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