Customer Experience Advocate

hace 1 mes


Barcelona, Barcelona, España Talent Search People A tiempo completo

Company Overview

Talent Search People is a global leader in powering the brands of the future. With operations in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions.

Salary Information

The estimated annual salary for this position is between €35,000 - €45,000 depending on experience and qualifications.

Job Description

We are seeking an experienced customer service representative to join our team in Barcelona. As a Customer Experience Advocate, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:

  • Listen to and understand customer needs
  • Take ownership of calls to resolution or escalation
  • Provide excellent communication and adaptability skills

Requirements and Qualifications

To succeed in this role, you will need:

  • Proficient or bilingual in Dutch with an advanced level of English
  • Customer care skills and experience
  • Excellent communication and problem-solving skills

Benefits

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.

Additional Requirements

A working knowledge of IT platforms, equipment, and applications such as Windows, MS Office, and internet configuration is a plus.



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