Cloud Customer Success Expert
hace 1 mes
TD SYNNEX Spain S.L.U. is a leading IT distributor and solutions aggregator for the IT ecosystem, driven by a passion for bringing compelling technology products, services, and solutions to the world.
Job DescriptionWe're seeking a skilled Cloud Customer Success Expert to optimize business processes, drive customer engagement, and foster partner success in our Iberia region.
This role will involve designing scalable operational processes, monitoring services, and developing strategies to align with TD SYNNEX's platform offerings and cloud vendors. You'll work closely with internal departments and stakeholders to ensure seamless coordination and communication.
Responsibilities- Define and design central operations to support TD Cloud Business.
- Provide strategic processes and operational support to drive success across the Cloud portfolio.
- Create personalized customer experiences and intentional end-to-end customer journeys.
- Develop and implement onboarding programs, educate customers, and foster adoption.
- Review existing processes and provide expert advice in specialized subject areas.
- Document all processes and procedures to ensure homogeneous and up-to-standard service levels.
- Liaise with Platform teams and IT to drive system requirements and deployment.
- Solid understanding of eCommerce platforms and vendor dynamics within the distribution channel.
- Strategic and analytical skills, proven analytical and problem-solving abilities.
- Exceptional customer service orientation and comfort working in an international results-driven project organization.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience managing customer success software and tools, as well as virtual teams in a service desk environment.
The ideal candidate will be based in Barcelona, Spain, and will be offered a competitive salary of approximately €60,000 - €80,000 per year, depending on experience.
What We Offer- A comprehensive benefits package, including elective benefits tailored to your lifestyle.
- Growth opportunities through formal leadership and professional development programs.
- Elevate your personal well-being through seminars, events, and global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion initiatives that value every voice and promote inclusive education and growth opportunities.
-
Cloud Success Expert
hace 4 días
Barcelona, Barcelona, España Nutanix A tiempo completoNutanix is seeking a dynamic Cloud Success Expert to deliver exceptional customer service and improve retention and subscription renewals for our clients. This role involves advising customers on maximizing the value from Nutanix solutions, while playing a key part in helping us achieve revenue goals. Collaboration with regional sales teams and Renewal Quote...
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España Td Synnex A tiempo completoJob Purpose: The Cloud Customer Success team is responsible for optimizing business processes required for the businesses, platforms, and vendor integration. This includes offering shared support and partner success through TD SYNNEX Iberia Region.Key Responsibilities:Design and implement scalable region operational processes and monitoring services aligned...
-
Customer Success Expert
hace 4 días
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completoAbout Dynatrace Software GmbhAt Dynatrace, we strive to create a world where software works perfectly.Job DescriptionWe are seeking an experienced Customer Success Expert to join our team. As a key member of our sales organization, you will be responsible for driving adoption and growth of our Digital Experience Management solutions in assigned...
-
Strategic Customer Success Consultant
hace 6 días
Barcelona, Barcelona, España Veeva Systems, Inc. A tiempo completoCompany OverviewVeeva Systems, Inc. is a mission-driven organization and pioneer in industry cloud, dedicated to helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2 billion in revenue in our last fiscal year with extensive growth potential ahead.About UsWe're not just...
-
Cloud Transformation Expert
hace 1 semana
Barcelona, Barcelona, España Veeva Systems, Inc. A tiempo completoAbout Veeva Systems, Inc.Veeva Systems, Inc. is a pioneer in industry cloud solutions, empowering life sciences companies to bring therapies to patients faster. With rapid growth and revenue exceeding $2 billion in the last fiscal year, we continue to push boundaries.Our core values drive our mission: Do the Right Thing, Customer Success, Employee Success,...
-
Cloud Solutions Expert
hace 3 días
Barcelona, Barcelona, España Cataloxy A tiempo completoExperience a game-changing career at Cataloxy, a global technology and services leader powering the brands of the future. We're looking for a Cloud Solutions Expert to join our team in Malaga, Spain.Company OverviewCataloxy helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. As a Cloud Solutions...
-
Cloud Solutions Expert
hace 5 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completo**Job Overview:**We are seeking a highly skilled Cloud Solutions Expert to join our team at Cross Border Talents. As a key member of our SMB Vendor Tele team, you will play a critical role in securing new customer wins for Microsoft Cloud and maximizing up-sell and cross-sell opportunities.**Salary:** The estimated salary for this position is around...
-
Barcelona, Barcelona, España SAP A tiempo completoSAP is seeking a Virtual Customer Success Partner to drive value across the customer lifecycle through successful solution adoption and ongoing renewals. As a critical function within our dynamic Cloud Success Services organization, you will remotely engage with assigned customers to optimize onboarding and adoption processes. With access to the latest...
-
Cloud HCM Business Growth Expert
hace 2 semanas
Barcelona, Barcelona, España Sap A tiempo completoWe're looking for a skilled professional to join our team as a Cloud HCM Business Growth Expert. In this role, you'll have the opportunity to work with strategic specialist HCM partners, driving revenue growth and success for both partners and SAP.About the RoleThe Cloud HCM Business Growth Expert is a global role that requires collaboration and...
-
Cloud Solutions Expert
hace 1 mes
Barcelona, Barcelona, España Sap Se A tiempo completo**About SAP Se**SAP Se enables individuals to bring out their best, fostering a collaborative culture centered around helping the world run better. Our focus lies in building a foundation for tomorrow, creating an inclusive workplace that values flexibility and is aligned with our purpose-driven and future-focused work.We offer a caring team environment with...
-
Enterprise Customer Success Professional
hace 3 días
Barcelona, Barcelona, España Nutanix A tiempo completo**About Nutanix**Nutanix is a leading enterprise cloud company driving the industry's shift to software-defined storage and computing. Our vision is to be the most loved, trusted, and successful enterprise in the world.**Job Description**We are looking for an Enterprise Customer Success Professional to join our team in Barcelona. The ideal candidate will...
-
Cloud Operations Specialist for Cloud Success
hace 6 días
Barcelona, Barcelona, España Td Synnex Spain S.L.U. A tiempo completoWe are Td Synnex Spain S.L.U., a leading IT distributor and solutions aggregator for the IT ecosystem. Our team of 23,000 industry professionals shares an unwavering passion for bringing compelling technology products, services, and solutions to the world. We're committed to being a diverse, inclusive employer of choice and a good corporate citizen.Job...
-
Enterprise Cloud Solutions Expert
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completo**About Nutanix**Nutanix is a leading provider of enterprise cloud solutions, helping companies transform the way they work. Our technology enables businesses to maximize their IT investments and achieve better outcomes.**Job Summary**We are seeking an experienced Enterprise Cloud Solutions Expert to join our team in Barcelona, Spain. As a key member of our...
-
DTC Ecommerce Customer Success Expert
hace 1 mes
Barcelona, Barcelona, España Dtc Jobs A tiempo completoWe're seeking a seasoned Customer Success Expert to join our team at Dtc Jobs. In this role, you'll be responsible for delivering exceptional client experiences and driving business growth through effective communication and project management skills.About the RoleThe ideal candidate will have a proven track record of success in ecommerce environments, with...
-
Cloud Transformation Specialist, Security Expert
hace 1 semana
Barcelona, Barcelona, España Microsoft A tiempo completoCompany OverviewMicrosoft is a global leader in the technology industry, committed to empowering every person and organization on the planet to achieve more. We strive to build a culture of inclusion where everyone can thrive at work and beyond.Job SummaryWe are seeking an experienced Cloud Transformation Specialist, Security Expert to join our Digital...
-
Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España Handyman Interactive A tiempo completoWe are seeking a highly skilled Customer Success Manager to join our team at Handyman Interactive. In this role, you will play a pivotal part in delivering exceptional customer experiences by providing expert-level technical support and guidance. Your primary responsibility will be to ensure the success of our customers by troubleshooting software-related...
-
Senior Customer Success Manager
hace 6 días
Barcelona, Barcelona, España Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at SAP Enterprise Cloud Services. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and ensuring the successful deployment and adoption of our solutions.Key Responsibilities:Develop strategic engagement...
-
Customer Success Partner Advisor
hace 2 meses
Barcelona, Barcelona, España SAP A tiempo completoCustomer Success Partner Advisor RoleThis is a client-facing position that provides ongoing support and guidance on business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that promote overall customer satisfaction, product adoption, and retention &...
-
Cloud Industry Cloud Expert
hace 4 semanas
Barcelona, Barcelona, España Infor Inc. A tiempo completoUnlock your potential as a Cloud Industry Cloud Expert with Infor Inc. in the vibrant city of Barcelona, Spain. Our company is a global leader in business cloud software products for industry-specific markets, empowering organizations to overcome market disruptions and achieve digital transformation.About the RoleWe are seeking an exceptional Business...
-
Customer Success Advocate
hace 1 semana
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at Siteminder. As a key member of our customer-facing department, you will play a crucial role in driving revenue expansion and customer adoption.What You Will DoBe a trusted advisor to our customers, providing expert guidance on how to maximise their revenue and achieve...