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Cloud Customer Success Specialist
hace 1 mes
Key Responsibilities:
- Design and implement scalable region operational processes and monitoring services aligned to TD SYNNEX's platform offerings and applicable cloud vendors.
- Work closely with internal departments and others to ensure appropriate understanding, documentation, and coordination of activities.
- Own and coordinate several projects, briefings, and progress updates.
- Collaborate with TD SYNNEX's Business Unit leaders, marketing teams, and vendors to develop strategies and prepare internal systems and processes to launch platform products/services/programs/campaigns across IBERIA.
Requirements:
- Solid understanding of eCommerce platforms.
- Solid understanding of vendor dynamics within the distribution channel.
- Strategic and analytical skills.
- Proven analytical and problem-solving abilities.
- Exceptional customer service orientation.
- Comfortable working in an international results-driven project organization.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience with IT distribution industry will be a plus.