Customer Success Transformation Specialist

hace 1 semana


Barcelona, Barcelona, España Hewlett Packard A tiempo completo

Company Overview

Hewlett Packard is a global leader in the technology industry, committed to enabling innovation and transformation through its services and solutions.

Job Summary

We are seeking a Customer Success Transformation Specialist to join our Global Tier 1 Service & Solution team in Barcelona. This role will play a critical part in driving growth by enabling sales and customer success teams with analytics that increase services and software penetration into our accounts.

Responsibilities

  • Under the coaching of program management and CSM leaders, define and construct tools and dashboards/analytics relevant to sales/CSM teams.
  • Support teams with data collection and management, ensuring it remains up-to-date.
  • Present recommended analysis in regular management reviews.

Requirements

  • Degree in Business Administration or engineering with an interest in business.
  • Between 0 and 2 years of experience, with internships related to the job content being valuable.
  • Analytical and data analysis skills with a business background perspective.
  • Good communication skills, both written and verbal.

What We Offer

  • Opportunity to work in an international organization with diverse colleagues from around the world.
  • Continued internal growth and career opportunities, including HP's learning platform and LinkedIn Learning.
  • Attractive benefits package: health insurance, life insurance, lunch at reduced prices, ticket restaurant vouchers, HP product discount, work-life balance, flexible working hours.
  • Paid Corporate Volunteering activities, including onsite HP Charity day.
  • Access to sports center with coordinated activities, onsite Doctor and medical team, printing facilities, dedicated lactation room, Women Network activities.

Estimated Salary Range: €45,000 - €60,000 per year, depending on qualifications and experience.



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