Sales and Customer Success Specialist
hace 4 semanas
Company Overview:
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport, and health. Our mission is to promote the wellness lifestyle of exercise, a balanced diet, and a positive mental approach. We rapidly grew into a success story with over 2,500 employees at 15 branches, expanding to more than 100 countries, and were selected as Official Supplier to 9 editions of the Olympic Games from Sydney 2000 to Paris 2024.
Your Role: We are looking for a Sales and Customer Success Specialist in Barcelona who will play an essential role to enhance retention and customer satisfaction of our clients with Technogym Digital Solutions. This role covers a blend of three key pillars of activity:
- Successfully plan and support the installation and implementation of Technogym cloud solutions in the fitness sector.
- Achieve sales and profitability targets for our digital offering: software, hardware, and devices.
- Provide ongoing best-in-class support to drive usage and retention of Technogym cloud solutions. Educate and support a blend of on-site training and events to maximize engagement and a sense of community, and remote delivery via webinar tools all with a view to maximizing productivity.
Your Impact:
- Provide successful customer training and activation in terms of e-learning, live training, and tutoring, to guarantee the highest usage of MyWellness platform and to maximize active users.
- Promote and activate initiatives to maximize customer satisfaction.
- Support Field Sales in pre-sales activities, providing product training to the sales force about our Wellness Network products and services.
- Define a list of prospects and customers to proactively visit and sell software solutions to regardless of whether there is an equipment opportunity.
- Build best practices based on successful real customer case histories to demonstrate the value of our digital solutions on the market.
- Provide reliable and structured Forecast and Pipeline Management.
About You: We require 3+ years' experience in implementation and deployment of software solutions (SAAS), a Bachelor's or Master's Degree in Technologies or similar, fluency in English and Spanish, knowledge of CRM management, and availability to travel in Spain, Portugal, and occasionally in Europe.
What We Offer: A competitive salary of around €40,000 per year, a permanent contract, flexible work time, corporate wellness program, tickets restaurant, and equal opportunities employer status.
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