Customer Success Trainer

hace 1 día


Barcelona, Barcelona, España Exoticca A tiempo completo
About Exoticca

Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición médica, embarazo, información genética, género, orientación sexual, identidad o expresión de género, condición de veterano, o cualquier otro estado protegido por la legislación europea, nacional o local.

Our Team:
As a Customer Success & Sales Training Specialist, you will be part of a dynamic and multicultural team dedicated to creating life milestones through unforgettable travel experiences. Our team is passionate about innovation, customer satisfaction, and teamwork.

Key Qualifications:
  • Proven experience in design, development, delivery, and management of customer service and sales end-user training.
  • Minimum of one (1) year experience as a trainer.
  • Familiarity with support in the travel/hospitality space including airlines, hotels, and agencies, is highly preferred.

Required Skills and Qualifications: Education: Bachelor's degree in hospitality, travel, tourism, or any related field is preferred but not essential.
Essential Skills:
  • Good time management and multi-tasking skills.
  • Good coordination, presentation, and communication skills.
  • A confident and motivational leader with the ability to manage large groups effectively.
  • Self-starter, able to work independently, display initiative, keen to take responsibility, and learn quickly on the job.
  • Able to work under pressure and manage conflicting priorities and deadlines.
  • Professional, organized, self-motivated, and results-oriented.
  • Excellent team player with a strong customer focus.
  • Doesn't get easily discouraged or frustrated.
  • Is reliable, responsible, and takes ownership.
  • Passion for travel and people.
  • Emotionally intelligent.
  • Is a positive influencer and role model.
  • Knows how to have fun, strive for success, and celebrate achievements
Salary Range: $60,000 - $80,000 per year.

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