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Customer Success Manager

hace 1 mes

Barcelona, Barcelona, España Infraspeak A tiempo completo

About the Role

As a Customer Success Manager for the Spanish market, you will be responsible for managing a portfolio of customers to ensure they achieve the expected outcomes. You will work closely with customers to understand their strategic requirements and implement solutions to ensure maximum satisfaction and success.

Key Responsibilities

  • Manage customer portfolio to achieve expected outcomes
  • Partner with customers to understand their strategic requirements
  • Implement solutions to ensure customer satisfaction and success
  • Identify and leverage upselling and cross-selling opportunities
  • Collect feedback on the product and identify improvement opportunities

About Infraspeak
Infraspeak is a fast-growing company that partners with customers from around the world to build a unique Intelligent Maintenance Management Platform (IMMP). Our platform helps teams overcome today's challenges and future-proof their operations. We believe in meritocracy, holacracy, and ownership, and we are looking for a talented individual to join our team.