Business Development Specialist

hace 3 semanas


Coslada, Madrid, España Dematic Logistic Systems S.A.U. A tiempo completo

At Dematic Logistic Systems S.A.U., we are looking for a skilled Business Development Specialist to join our team. This is a unique opportunity to take on a challenging role where you will be responsible for driving business growth and developing long-term relationships with our clients.

Salary Range: €60,000 - €80,000 per year

About the Role

The ideal candidate will have excellent communication skills, a degree in engineering, and experience in customer relationship management. Strong negotiation skills, particularly in contract agreements and quotations, are also essential. Additionally, fluency in English and Spanish is required.

Responsibilities:

  • Collecting relevant data about customer processes to create opportunities and added value for the client
  • Building a long-term relationship with the client where we convert a customer-supplier relationship into a partnership
  • Making quotations for minor repairs or smaller expansions or unplanned topics such as training/consultancy
  • Taking the lead in situations where 3rd parties are involved and coordination from Dematic is required
  • Checking the client's 'Open issue list' and ensuring proper transfer to customer service
  • Communicating about lessons learned and new opportunities on the market
  • Informing the Customer Service department about the processes and pain points in the current market
  • Monitoring NPS (client satisfaction)
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communicator
  • Degree in engineering
  • Strong negotiator: contracts, terms & conditions, quotations
  • Experience in escalation management
  • Experience in customer relationship management
  • Experience within the intralogistics market is a big plus
  • Fluent in English and Spanish
Benefits

We offer a competitive compensation package, including a salary range of €60,000 - €80,000 per year, as well as benefits that support your career development and well-being.



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