Business Development Specialist
hace 3 semanas
At Dematic Logistic Systems S.A.U., we are looking for a skilled Business Development Specialist to join our team. This is a unique opportunity to take on a challenging role where you will be responsible for driving business growth and developing long-term relationships with our clients.
Salary Range: €60,000 - €80,000 per year
About the RoleThe ideal candidate will have excellent communication skills, a degree in engineering, and experience in customer relationship management. Strong negotiation skills, particularly in contract agreements and quotations, are also essential. Additionally, fluency in English and Spanish is required.
Responsibilities:
- Collecting relevant data about customer processes to create opportunities and added value for the client
- Building a long-term relationship with the client where we convert a customer-supplier relationship into a partnership
- Making quotations for minor repairs or smaller expansions or unplanned topics such as training/consultancy
- Taking the lead in situations where 3rd parties are involved and coordination from Dematic is required
- Checking the client's 'Open issue list' and ensuring proper transfer to customer service
- Communicating about lessons learned and new opportunities on the market
- Informing the Customer Service department about the processes and pain points in the current market
- Monitoring NPS (client satisfaction)
To succeed in this role, you will need:
- Excellent communicator
- Degree in engineering
- Strong negotiator: contracts, terms & conditions, quotations
- Experience in escalation management
- Experience in customer relationship management
- Experience within the intralogistics market is a big plus
- Fluent in English and Spanish
We offer a competitive compensation package, including a salary range of €60,000 - €80,000 per year, as well as benefits that support your career development and well-being.
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