Business Development Coordinator
hace 5 días
We are seeking an experienced Sales Support Specialist to join our team. As a key member of the sales operations department, you will play a critical role in delivering exceptional customer experiences and supporting the sales team in achieving their goals.
About the RoleThis is a fantastic opportunity for a professional looking to develop their skills in administrative management and commercial areas. You will be responsible for providing accurate and timely information to clients and prospects, facilitating the order process, and ensuring seamless interactions with various stakeholders.
As a Sales Support Specialist, you will work collaboratively with sales teams, logistics, and other departments to achieve operational success. Your ability to prioritize customer satisfaction and address needs proactively will be essential in this role.
Key Responsibilities- Provide professional, efficient, and timely information to clients and prospects
- Support the sales team with excellence in sales operations
- Facilitate the operations of the sales team
- Execute the order process
- Create records in the IT system for new machines
- Handle material returns to factories
To succeed in this role, you will need:
- Professional experience in similar roles
- Strong written and verbal communication skills
- Good knowledge of English (Portuguese is an asset)
- Capacity to work collaboratively with sales teams, logistics, and other departments
- Familiarity with ERP and CRM systems and office software (e.g., Excel, Word)
Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. We develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications.
We offer world-class service and other aftermarket support as well as solutions for automation, digitalization, and electrification. With revenues of over SEK 60 billion in 2023 and around 18,200 passionate employees, we support and collaborate with customers in approximately 150 countries.
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